Urgent Care - Medical Assistant (MA)

ConvenientMD • Leominster, MA

19d • $20 - $28 • Onsite

About The Position

ConvenientMD is seeking a Medical Assistant to support high-quality patient care and smooth clinic operations. The role involves engaging with patients, assisting healthcare providers, completing clinical procedures and documentation, and coordinating care with the clinical team. Medical Assistants may administer prescription medications under licensed-provider supervision in New Hampshire and Maine only. The position requires 12-hour shifts and may involve nights, weekends, holidays, travel for training, and coverage at nearby ConvenientMD locations.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Availability to work 12-hour shifts. Full-time schedule: three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time schedule: two shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem schedule: four shifts per month, ideally one shift each week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Strong written and verbal communication, collaboration, and teamwork skills.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Welcome and assist patients, answer questions, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Guide patients on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns to help them understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and medical histories, perform phlebotomy, and assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
• Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
• Communicate patient information and updates effectively with providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED