Medical Assistant, Brown Cancer Center Downtown, 8a-4:30p

UofL Health•Louisville, KY

3d•Onsite

About The Position

The Medical Assistant supports patient care at the Brown Cancer Center by obtaining medical histories, triaging patients, recording vital signs, reconciling medication lists in the electronic health record, and obtaining falls and SSI risk information. The role reports abnormal results to physicians promptly and collaborates with nurse clinicians and infusion nurses in caring for patients. The Medical Assistant also performs tasks assigned by registered nurses and other healthcare providers, including phlebotomy; on-site training is provided. Additional duties include responding to tasks in a timely and appropriate manner, maintaining clean examination rooms, following organizational policies and procedures, protecting confidential information in accordance with HIPAA, and performing other duties as assigned. The position requires effective communication, organization, flexibility, sound judgment, teamwork, customer service, and the ability to learn and use electronic documentation and other relevant systems. UofL Health expects employees to demonstrate honesty, integrity, and compassion, provide excellent patient care, protect the dignity of all persons, work collaboratively, pursue continuous improvement, and use resources wisely.

Requirements

High school diploma or GED/equivalent.
Obtain Medical Assistant Certification within 90 days of hiring.
Communicate effectively in verbal and written formats.
Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
Ability to critically think through complex patient situations and process improvements.
Demonstrate service excellence, organizational skills, effective time management, flexibility, strong work ethic, interpersonal skills, sound judgment, and collaborative leadership.

Nice To Haves

Medical assisting certification is preferred.
One year of experience working as a medical assistant in a medical facility, or documented evidence of a completed externship in a medical office, is preferred.

Responsibilities

Obtain medical histories, triage patients, and record vital signs.
Reconcile medication lists in the electronic health record.
Obtain falls risk and SSI risk information.
Report abnormal results, such as laboratory results, to physicians immediately.
Collaborate with nurse clinicians and infusion nurses to support patient care.
Carry out tasks assigned by registered nurses and healthcare providers.
Perform phlebotomy; training is provided on site.
Respond to tasks in a timely and appropriate manner.
Maintain clean examination rooms.
Follow organizational policies, procedures, and standards of conduct.
Comply with HIPAA privacy and security requirements and maintain confidentiality.
Adhere to organizational and department-specific safety standards and guidelines.
Work collaboratively and support team members.
Provide exceptional customer service and interact effectively with physicians, patients, residents, visitors, staff, and the broader healthcare community.
Perform other duties as assigned.