40 hours

BRISTOL HOSPITAL MULTI-SPECIALTY GROUP•Bristol, CT

11d•$21 - $28•Onsite

About The Position

The Medical Assistant provides clerical and clinical support to physician practices, including patient reception, patient flow and care, maintaining electronic records, and ensuring adequate office and medical supplies. The role explains policies and procedures, routes patient information, answers and assesses phone calls, and coordinates with Centralized Appointment Scheduling to help maximize patient levels. Clinical support is provided under the direction of medical providers. The position assists with patient care, prepares and cleans exam rooms, restocks supplies, sterilizes instruments, handles medical and laboratory waste, and performs quality control and recordkeeping for laboratory equipment and refrigerators. It gathers patient histories and baseline data, performs routine assessments and tests, collects specimens, carries out simple laboratory tests, and ensures test results and patient records are ready for provider review. The role also obtains specialist authorizations, schedules diagnostic tests and procedures as assigned, performs reception and office duties, and collects and processes patient payments. The work takes place in a medical office with direct patient contact and possible exposure to body fluids and bloodborne pathogens. The role requires frequent communication, patient triage and assessment, documentation, computer use, and physical assistance to patients. Full-time position, 40 hours.

Requirements

High school graduate.
Current CPR certification is required prior to employment.
Demonstrated proficiency in electrocardiographic testing.
Ability to take vital signs and knowledge of medical terminology, anatomy, and physiology.
Ability to triage patients and provide accurate initial assessments to medical providers.
Excellent communication skills; ability to understand routine conversations in person and by telephone and to speak and write clearly.
Ability to read routine and technical information with comprehension.
Ability to perform simple calculations for medication doses, physical exams, and tests administered.
Ability to use medical equipment common to a medical practice.
Ability to perform essential duties involving computer use, documentation, and paperwork review.
Ability to bend, stoop, walk, and sit daily; remain on one's feet most of the day; and assist patients in and out of treatment rooms, chairs, and exam tables.
Sufficient hearing and visual acuity to communicate, read, use computers, and perform essential job functions.

Nice To Haves

Completion of an accredited course of training in Medical Assisting.
One year of direct patient care experience in a medical or hospital setting.

Responsibilities

Provide clerical and clinical support to physician practices, including patient reception, patient flow, and care.
Maintain electronic patient records and ensure adequate office and medical supplies are available.
Explain policies and procedures, route patient information, answer phone calls, and assess calls as necessary.
Coordinate with Centralized Appointment Scheduling to help maximize patient levels.
Deliver on-site patient care under medical provider direction, including assisting with suturing, wound care, and debridement.
Complete patient callbacks under medical direction and in accordance with protocol.
Restock exam rooms, clean and prepare rooms, sterilize instruments, and arrange proper disposal of laboratory and medical waste and supplies.
Perform quality controls and maintain records for laboratory equipment and refrigerators.
Float to other areas as required by business needs.
Obtain patient health histories and baseline data; perform routine assessments such as blood pressure, temperature, pulse, visual tests, EKGs, and pulmonary function tests.
Collect urine and blood samples according to established protocols and perform simple laboratory tests according to policy and procedure.
Use discretion when sharing patient information with outside sources.
Review patient records for completeness, make entries as needed before provider review, and monitor laboratory and test results to ensure they are complete and available to providers.
Obtain specialist authorizations within 24 hours of the visit and accurately document authorization data.
Identify and document carved-out insurance benefits and provide insurers with information needed to establish medical necessity for provider-documented treatment plans.
Schedule diagnostic tests, procedures, and surgeries as designated by the manager.
Perform reception duties, answer phones, process patients, and accurately review and enter demographic and insurance information.
Operate office equipment such as fax machines, copiers, and credit card scanners; assist the Office Manager with projects and requests.
Follow company and financial policies and procedures and maintain a neat, clean reception area and workspace.
Collect co-pays, self-pay amounts, and past-due balances at the time of service, with a 98% collection rate; post and close the daily batch and submit the balanced journal and payments to the Office Manager.
Triage patients according to need and time requirements and provide medical providers with comprehensive, accurate initial assessments.
Maintain knowledge of CLIA requirements.