Medical Assistant, OBGYN - 40 Hours, Days/Evenings

BMC Software•Boston, MA

2d•$24 - $29

About The Position

The Medical Assistant provides clinical and administrative support in the OB-GYN clinic. Under the direction and supervision of a licensed nurse or provider, the Medical Assistant participates in patient care and performs delegated clinical interventions in accordance with hospital policies, procedures, protocols, and standards of practice. Administrative support includes gathering registration information, scheduling appointments, verifying demographic and financial information, and helping facilitate patient flow in the ambulatory setting. The role supports patient visits from preparation through completion. Duties include reviewing charts and preparing for upcoming visits, welcoming and escorting patients, gathering and documenting intake information, supporting examinations and procedures, collecting specimens, performing applicable clinical tasks, and communicating patient status or abnormal findings to the care team. The Medical Assistant also performs registration, scheduling, insurance verification, payment collection, record maintenance, and related clerical functions. The position is in the OB-GYN Clinic and is scheduled full time for 40 hours, with days and evenings indicated. The role requires at least two years of previous work experience and a high school diploma or GED plus one of the specified medical-assistant or healthcare-related education/experience pathways. Candidates must pass clinical competency testing and be able to communicate effectively in English, use basic computer systems, and maintain strict confidentiality.

Requirements

High school diploma or GED, plus at least one of the following: successful completion of a medical assistant program; successful completion of the second medical-surgical clinical rotation; or an equivalent combination of education and healthcare-related work experience.
At least two years of previous work experience.
Must pass clinical competency testing.
Ability to speak, read, and write English effectively.
Ability to perform basic math and quantitative measurements, such as obtaining height and weight and measuring urine output.
Excellent customer-service skills and ability to communicate courteously and professionally with patients, the public, staff, outside agencies, and other contacts.
Organizational skills to set priorities and complete assigned work efficiently.
Ability to accurately interpret and use basic medical terminology and abbreviations.
Ability to work independently and make decisions based on department policies and established procedures.
Basic computer proficiency, including accessing, entering, and interpreting computerized data or information.
Ability to maintain strict protocols for confidential or sensitive information.
Must comply with applicable practice standards, policies, procedures, protocols, guidelines, regulations, attendance requirements, safety rules, and infection-control standards.

Nice To Haves

Experience in a clinical setting is preferred.

Responsibilities

Provide respectful, nonjudgmental, nondiscriminatory patient care that protects patient dignity, autonomy, rights, and confidentiality.
Perform delegated patient-care interventions under the direction of a licensed nurse or provider, and collaborate with the care team to establish priorities and communicate task completion and findings.
Monitor patient flow, update patients about wait times, notify staff of patient arrivals, and escort patients from the waiting room to examination rooms.
Review charts and prepare for visits, identify care needs, enter orders for tests or laboratory work as directed by clinic guidelines, and prepare necessary equipment and supplies.
Collect and document patient identifiers, vital signs, chief complaint, medical/family/social history, allergies, smoking status, medications, immunization information, and other required intake data.
Prepare patients for providers, administer applicable preventive-care screens and questionnaires, download patient-device data, alert providers when patients are ready, and report abnormal findings.
Collect, label, send, and, when needed, deliver specimens with appropriate laboratory slips or requisitions; perform applicable delegated clinical tasks such as phlebotomy, point-of-care testing, routine EKGs, and simple dressing changes.
Assist licensed staff with procedures by setting up and breaking down equipment, preparing and draping patients, and maintaining isolation precautions and universal precautions.
Clean and decontaminate equipment and instruments; check, assemble, restock, and maintain supplies and equipment; report broken or nonfunctional items and prepare supply orders.
Support population-health outreach by reviewing registry data, reminding patients about needed tests or screenings, and printing or displaying applicable registry information.
Complete visit-related tasks, including printing disposition forms and patient education materials and assisting with selected prior-authorization staging under direction.
Perform clerical and ambulatory-services duties, including patient registration, appointment scheduling, collecting copayments, updating demographic and billing data, and verifying insurance and prior-approval requirements.
Maintain patient records, clinic files, charts, medical-record numbers, equipment logs, and related documentation; communicate relevant record and test-result information to healthcare team members.
Handle clinic correspondence, prepare clinic forms, coordinate linked appointments, reschedule patients when clinic sessions are canceled or changed, and enter charge or diagnosis codes as directed.
Adapt to changing clinic needs, assist team members, coordinate breaks with the clinic supervisor, participate in staff meetings and quality-improvement or education activities, and maintain technical competencies and required certificates.
Orient new staff and serve as a resource to float-pool staff, as applicable.
Assist with advanced specialty-clinic procedures when trained and assigned, and perform other duties as needed.