Medical Assistant, OBGYN - 40 Hours, Days/Evenings

BMC Software•Boston, MA

2d•$24 - $29

About The Position

The Medical Assistant provides clinical and administrative support in an OB-GYN ambulatory clinic. Under the direction and supervision of a licensed nurse or provider, the assistant performs delegated patient-care activities consistent with hospital policies, procedures, protocols, and standards. Administrative duties include gathering registration information, scheduling appointments, verifying demographic and financial information, and helping facilitate patient flow. The role supports patient visits from preparation through completion, including chart review, rooming and intake, recording clinical information, preparing equipment and supplies, collecting specimens, assisting with procedures, and communicating patient status or abnormal findings to the care team. The position also performs registration, scheduling, insurance verification, payment collection, records management, and other clinic clerical duties. The schedule is full-time, 40 hours, days and evenings.

Requirements

High school diploma or GED, plus successful completion of a medical assistant program, successful completion of a second medical-surgical clinical rotation, or an equivalent combination of education and healthcare-related work experience.
At least two years of previous work experience.
Must pass clinical competency testing.
Ability to speak, read, and write English effectively.
Ability to perform basic math and quantitative measurements.
Excellent customer service and courteous, professional communication skills.
Organizational skills to set priorities and complete assigned work efficiently.
Ability to interpret and use basic medical terminology and abbreviations accurately.
Ability to work independently and make decisions based on departmental policies and established procedures.
Basic computer proficiency, including accessing, entering, and interpreting computerized data.
Ability to maintain strict confidentiality of sensitive information.

Nice To Haves

Experience in a clinical setting is preferred.

Responsibilities

Provide respectful, non-judgmental, non-discriminatory patient care and protect patient autonomy, dignity, rights, and confidentiality.
Perform delegated clinical patient-care interventions under the direction of a licensed nurse or provider.
Collaborate with the licensed nurse, clinic manager, and interdisciplinary team to prioritize assignments and communicate task completion and patient findings.
Monitor patient flow, update patients about wait times, notify staff of patient arrivals, and escort patients to exam rooms.
Review charts and prepare for upcoming visits, identifying care needs and entering lab and test orders in accordance with clinic guidelines.
Complete patient intake, including verifying identifiers and recording vital signs, reason for visit, histories, allergies, smoking status, medications, immunizations, and pharmacy information.
Prepare patients for provider visits, anticipate required equipment and supplies, administer screening questionnaires, and alert providers when patients are ready or findings are abnormal.
Collect, label, send, and deliver specimens as appropriate, and perform assigned technical tasks such as point-of-care testing, phlebotomy, EKGs, dressing changes, suture removal, and procedure setup when trained and authorized.
Assist licensed staff with minor procedures, including preparing and draping patients as directed, and perform initial equipment and instrument cleaning and decontamination.
Follow universal precautions and isolation procedures, and arrange for a registered nurse to be present for wound assessment with each dressing change.
Complete visit-related tasks, including printing disposition forms and patient education materials and assisting with prior authorization staging as directed.
Support population health outreach by reviewing registry data, reminding patients of screening or testing needs, and printing or displaying relevant data.
Check, restock, assemble, and maintain clinic equipment and supplies; report broken or nonfunctional items and prepare supply orders.
Perform ambulatory administrative duties, including registration, scheduling, collecting co-payments, updating demographic and billing data, verifying insurance coverage, and obtaining prior approvals when needed.
Maintain patient records and clinic files; create or obtain medical records, assign record numbers, screen charts, enter appropriate information, manage mail and clinic notices, and coordinate linked appointments and rescheduling.
Enter charge and diagnosis codes as directed, track borrowed or rented equipment, and maintain equipment logs and records.
Assist with advanced clinical or administrative activities when trained and assigned, such as supporting specialty procedures, scheduling urgent patients, and maintaining special-procedure areas and lists.
Follow hospital standards, policies, procedures, regulations, attendance and safety requirements, and dress and identification requirements.
Participate in staff orientation, meetings, quality improvement, education, competency updates, and in-service training; seek feedback and support a collaborative work environment.
Perform other duties as needed.