Medical Assistant, OBGYN - 40 Hours, Days/Evenings

Boston Medical Center•Boston, MA

About The Position

The Medical Assistant supports clinical and administrative work in the OB-GYN clinic. Under the direction and supervision of a licensed nurse or provider, the Medical Assistant performs appropriately delegated patient-care activities in accordance with hospital policies, procedures, protocols, and standards of practice. Administrative work includes gathering registration information, scheduling appointments, verifying demographic and financial information, and helping facilitate patient flow in the ambulatory setting. The role includes preparing for visits, gathering and documenting patient information, assisting with procedures, collecting specimens, performing delegated clinical tasks, maintaining equipment and supplies, and supporting preventive-care outreach. It also includes registration, insurance verification, scheduling, record maintenance, payment collection, and other clinic administrative duties. The Medical Assistant must protect patient confidentiality and rights, communicate effectively with the care team, maintain required competencies, and adapt to changing clinic needs. This is a full-time position scheduled for 40 hours, with days and evenings. Compensation is listed as $24.46–$28.64, with the actual offer determined by factors including education, experience, and relevant licensure or certifications. The employer describes benefits that include medical, dental, vision and pharmacy coverage, contract increases, flexible spending accounts, 403(b) savings matches, earned-time cash out, paid time off, career advancement opportunities, and resources for employee and family wellbeing.

Requirements

High school diploma or GED, plus at least one of the following: successful completion of a medical assistant program; successful completion of the second medical-surgical clinical rotation; or an equivalent combination of education and healthcare-related work experience.
At least two years of previous work experience.
Must pass clinical competency testing.
Ability to speak, read, and write English effectively.
Ability to perform basic mathematics and quantitative measurements.
Excellent customer service and courteous, professional communication skills with patients, the public, coworkers, agencies, and other contacts.
Organizational skills to set priorities and complete assigned work efficiently.
Ability to interpret and use basic medical terminology and abbreviations accurately.
Ability to work independently and make decisions according to department policies and established procedures.
Basic computer proficiency, including accessing, entering, and interpreting computerized data and information.
Ability to maintain strict confidentiality of sensitive information.

Nice To Haves

Experience in a clinical setting is preferred.

Responsibilities

Provide respectful, nonjudgmental, nondiscriminatory care that protects patient autonomy, dignity, confidentiality, and rights.
Perform delegated patient-care interventions under the direction of a licensed nurse or provider, and communicate task status and patient findings to the care team.
Coordinate with the interdisciplinary team to determine work assignments and priorities; maintain timely verbal communication.
Monitor patient flow, communicate wait-time updates, notify staff of patient arrivals, and escort patients to exam rooms.
Review charts and prepare for upcoming visits, identify care needs, and enter lab and test orders according to clinic guidelines and protocols.
Assist with patient intake, including checking two identifiers; documenting vital signs, history, medications, allergies, smoking status, immunization information, and reason for visit; and preparing patients for providers.
Set up equipment and supplies, administer designated screening questionnaires, arrange refill information for provider approval, download device data, and alert providers to patient readiness or abnormal findings.
Collect, label, send, and when needed deliver specimens with appropriate laboratory slips or requisitions.
Recognize emergency or crisis situations and initiate appropriate actions within the role’s scope, promptly notifying licensed staff.
Perform delegated technical skills as trained and authorized, which may include point-of-care testing, glucose checks, EKGs, phlebotomy, specimen collection, suture removal, simple dressing changes, and procedure preparation.
Provide basic skin and equipment care, follow universal precautions and isolation procedures, and arrange for a registered nurse to be present for wound assessment at each dressing change.
Assist licensed staff with minor procedures, including setting up and breaking down simple sterile procedures and draping or prepping patients as directed.
Complete patient visits by printing disposition forms and educational materials and assisting with prior authorization staging as directed.
Clean and decontaminate equipment and instruments; check, restock, assemble, and maintain supplies and equipment; report broken or nonfunctional items and prepare supply order forms.
Use population-health registries or databases to review patient data, conduct preventive-care outreach, remind patients of screenings, and print or display registry information.
Perform administrative duties including registration, appointment scheduling, collecting copayments, updating demographic and billing data, and verifying insurance and prior-approval requirements.
Maintain and obtain medical records, assign medical record numbers, identify suspected duplicate records, screen charts, and communicate relevant results to care team members.
Prepare and maintain clinic files, forms, notices, correspondence, and mail; arrange linked appointments and reschedule patients from canceled or bumped sessions.
Enter charge and diagnosis codes as directed, track borrowed or rented equipment, and maintain equipment logs and records.
Support advanced clinical and administrative activities as trained, including assisting with specialty procedures, scheduling urgent patients, preparing billing batches, and maintaining specialty procedure areas and equipment.
Orient new staff and serve as a resource to float-pool staff.
Adapt to changing clinic needs, collaborate on break coordination, participate in meetings and quality-improvement or educational activities, maintain competencies and certificates, and follow applicable policies, standards, and regulations.
Perform other duties as assigned.