Medical Assistant, OBGYN - 40 Hours, Days/Evenings

Boston Medical Center•Boston, MA

About The Position

The Medical Assistant provides clinical and administrative support in an OB-GYN ambulatory clinic. Under the direction and supervision of a licensed nurse or provider, the role performs delegated patient-care tasks in accordance with hospital policies, procedures, protocols, and standards of practice. Administrative work includes collecting registration information, scheduling appointments, verifying demographic and financial information, and helping coordinate patient flow. Clinical responsibilities include preparing for visits, rooming patients, collecting and documenting relevant information, assisting with procedures, collecting specimens, supporting population-health outreach, maintaining equipment and supplies, and communicating patient findings or urgent concerns to the care team. The role also performs registration, scheduling, insurance verification, payment collection, medical-record support, and other clerical duties. The position requires patient-centered, confidential, respectful care and ongoing compliance with hospital standards, training, and competency requirements.

Requirements

High school diploma or GED, plus successful completion of a medical assistant program, successful completion of the second medical-surgical clinical rotation, or an equivalent combination of education and healthcare-related work experience.
At least two years of previous work experience.
Must pass clinical competency testing.
Ability to effectively speak, read, and write English.
Ability to perform basic math and quantitative measurements.
Excellent customer-service skills and professional, courteous communication with patients, staff, the public, and internal and external contacts.
Organizational skills to prioritize and efficiently complete assigned work.
Ability to accurately interpret and use basic medical terminology and abbreviations.
Ability to work independently and make decisions based on departmental policies and established procedures.
Basic computer proficiency, including accessing, entering, and interpreting computerized data and information.
Ability to maintain strict confidentiality of sensitive information.

Nice To Haves

Experience in a clinical setting is preferred.

Responsibilities

Provide respectful, nonjudgmental, nondiscriminatory care that protects patient dignity, autonomy, rights, and confidentiality.
Perform delegated patient-care interventions under the direction of a licensed nurse or provider, and communicate task status and patient findings to the care team.
Monitor patient flow, update patients about wait times, notify staff of patient arrivals, and escort patients to exam rooms.
Review charts and prepare for visits, identifying care needs and entering orders for labs or tests according to clinic guidelines.
Collect and document patient identifiers, vital signs, histories, allergies, smoking status, medications, immunization information, and other intake data.
Prepare patients for provider visits, set up equipment and supplies, administer screening questionnaires, arrange refill information, and alert providers when patients are ready or findings are abnormal.
Collect, label, send, and deliver specimens as appropriate; perform assigned technical tasks such as phlebotomy, point-of-care testing, EKGs, simple dressing changes, and suture removal when trained and authorized.
Assist licensed staff with minor procedures, including procedure setup, patient preparation, draping, and breakdown of simple sterile procedures.
Recognize emergency or crisis situations and initiate appropriate response actions within the role’s scope, promptly communicating events to licensed personnel.
Follow universal precautions and isolation procedures; perform initial equipment cleaning and decontamination and arrange for a registered nurse to be present for wound assessments at dressing changes.
Support completion of patient visits by printing disposition forms and education materials and assisting with selected prior authorizations.
Use population-health registries or other databases for preventive-care outreach, review patient data, and remind patients of needed tests or screenings.
Maintain, inspect, restock, and assemble patient equipment and supplies; report broken or nonfunctional items and prepare supply orders.
Perform ambulatory administrative duties including registration, scheduling, collecting co-payments, updating patient data, verifying insurance and prior approvals, and directing patients with financial concerns to appropriate staff.
Create or obtain medical records, maintain files, screen charts, enter information into computer systems, prepare clinic forms, handle mail, coordinate linked appointments, and reschedule patients as needed.
Enter charge and diagnosis codes as directed, track borrowed or rented equipment, and maintain equipment logs and records.
Support advanced specialty-clinic procedures and administrative activities when trained, including maintaining special-procedure areas, equipment, inventories, vendor logs, and related patient lists.
Adapt to changing clinic needs, collaborate with colleagues and supervisors, coordinate breaks, participate in meetings and quality-improvement or education activities, and maintain required competencies and certificates.
Comply with hospital policies, regulations, dress and identification requirements, attendance and safety standards, and applicable infection-control practices.
Perform other duties as assigned.