Medical Assistant Liver Disease Clinic

Banner Health

1d • Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff at the Advanced Liver Disease and Liver Transplant Center, helping deliver compassionate, high-quality patient care and a positive patient experience. The role includes preparing and rooming patients, recording vital signs and symptoms, assisting with exams and minor procedures, maintaining accurate electronic medical records, and coordinating patient care. It also provides administrative and clerical support across the clinic, including scheduling, referrals, authorizations, prescriptions, patient communications, and supply management.

This is a full-time, 40-hour-per-week, day-shift position at the University Medical Center Phoenix campus, scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The position works under the direct supervision of providers and interacts with patients, families, clinicians, staff, and external health care contacts. Uncertified Medical Assistants may be considered and must become nationally certified within 12 months of starting; Banner provides study materials and pays certification costs. The clinic offers opportunities for cross-training and education, and Medical Assistants may pursue career advancement or tuition assistance.

Requirements

• At least one year of experience.
• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification is required: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT. Uncertified Medical Assistants may be considered but must obtain national certification within 12 months of employment.
• BLS certification is required upon hire.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance, managed care operations, electronic medical records, and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, pain scores, chief complaints, and other necessary measurements; report changes in patient condition to clinicians.
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; serve as a chaperone when needed and use appropriate blood and body fluid precautions and personal protective equipment.
• Prioritize patient flow through the clinical process.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, appointment scheduling, and arrangements for clinic, hospital, and ancillary treatments and tests.
• Communicate test results to patients and support clinicians in providing patient care; administer medications when authorized by policy or direction.
• Maintain complete and accurate patient records and documentation, including relevant labs, authorizations, imaging, hospital records, and prior care; provide timely and accurate billing information.
• Provide clerical and administrative support, including answering phones, checking in patients, preparing charts, following up on referrals, and responding to patient concerns by phone.
• Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines.
• Perform basic equipment maintenance and coordinate repairs as needed.
• Order and stock supplies and manage medication-related tasks, including expired medications, equipment, and recalls.
• Communicate effectively with internal and external customers and contribute to a service-oriented team environment.
• Complete required onboarding, orientation, and simulation training.

Benefits

• Scrub allowance.
• Banner provides medical assistant certification study materials and pays the cost of certification for uncertified Medical Assistants.
• Opportunity for a pay increase after earning certification.
• Tuition assistance to further education.
• Medical Assistant career advancement opportunities.
• Learning and education opportunities, including cross-training in Digestive and Transplant Clinics and certification classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED