Medical Assistant, Infectious Disease

St. Luke's University Health Network•Bethlehem, PA

1d•Hybrid

About The Position

The Medical Assistant, Practice Operations supports healthcare delivery in the practice as a professional member of the interdisciplinary team and demonstrates the organization’s values. This hybrid role works two days from home and three days in the practice per week. The Medical Assistant supports patient visits through pre-visit planning, chart preparation, rooming and examination preparation, and coordination with providers and the Care Team. The role also provides other patient care and administrative services, maintains clinical rooms and supplies, participates in quality improvement, and performs related duties as assigned.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
Ability to sit, stand, and walk for extended periods, up to eight hours at a time.
Occasionally lift up to 25 pounds and push wheelchairs with patients weighing up to 325 pounds.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience is strongly preferred.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence; confer with providers to determine needed services.
Complete pre-charting for value-based items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; record height, weight, vital signs, medications, allergies, personal/family/social history, smoking status, reason for visit, and demographic information.
Provide other patient care services as needed, including maintaining clean exam rooms and clinical supplies, cleaning and autoclaving contaminated instruments, and giving injections or immunizations within State guidelines.
Coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, education on chronic conditions, testing, and specialist visits.
Participate in department activities and meetings, help resolve identified problems, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and inventory; order medical supplies such as vaccines and medications; dispose of expired sample medication; and stock rooms to set par levels.
Perform administrative tasks as needed, including check-in and check-out and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality improvement initiatives.
Perform other related duties as assigned.