Medical Assistant Infectious Disease

Banner Health

1d • Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in providing medical care and direct patient care in Banner Health’s Infectious Disease clinic. The role prepares patients for examinations and treatments, assists with procedures, coordinates patient care, maintains medical records and clinic operations, and helps ensure an excellent patient experience. The position supports physicians in both inpatient and outpatient settings at a university teaching hospital.

This is a full-time, 40-hour-per-week, day-shift position scheduled Monday through Friday, 7:30 a.m. to 5:30 p.m. The role works under the direct supervision of providers and interacts with staff, physicians, patients, families, and external health-care contacts. Uncertified Medical Assistants may be considered and must obtain national certification within 12 months of employment; Banner provides study materials and pays certification costs. The posting also describes opportunities for career advancement and tuition assistance.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved Medical Assistant training program that meets state-defined regulations.
• Active Medical Assistant certification is required: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT. Uncertified Medical Assistants may be considered but must obtain national certification within 12 months of starting employment.
• BLS certification is required upon hire.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance, managed-care operations, EMR, and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in a patient’s condition to the clinician.
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed.
• Use universal blood and body-fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
• Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results to patients.
• Support clinicians in delivering optimal patient care and administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support, maintain complete patient records and encounter documentation, and supply accurate information needed for timely billing.
• Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
• Perform basic equipment maintenance and coordinate repairs when needed.
• Monitor inventory, including medications and immunizations, and watch for expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
• Complete projects within the scope established by the project manager or supervising Medical Assistant.
• Complete required onboarding, orientation, and simulation training.
• Provide clinic and administrative support as needed, including answering phones, checking in patients, scheduling appointments, following up on referrals, ordering supplies, and stocking rooms.

Benefits

• Scrub allowance.
• Banner-paid cost of Medical Assistant certification for eligible uncertified Medical Assistants.
• Access to Medical Assistant certification study materials.
• Tuition assistance.
• Opportunities to advance on the Medical Assistant career ladder.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED