Medical Assistant (MA) - Urgent Care

ConvenientMD • Brunswick, ME

7d

About The Position

ConvenientMD is hiring a Medical Assistant to provide high-quality patient care, assist healthcare providers, and support smooth clinic operations. The role includes engaging with patients, conducting preliminary evaluations, performing basic clinical procedures, maintaining electronic health records, and collaborating with the clinical team. Medical Assistants may administer prescription medications under licensed-provider supervision in New Hampshire and Maine. The position requires 12-hour shifts, including regular weekend shifts, and flexibility to work nights and holidays. Travel to other nearby clinics may be needed for coverage or training.

Requirements

• High school diploma or GED.
• Medical Assistant certification and at least one year of experience, or two years of experience working as a Medical Assistant.
• Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time schedule: three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time schedule: two shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem schedule: four shifts per month, ideally one shift each week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place at another clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective written and verbal communication, collaboration, and teamwork skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, authentic, patient-focused approach; proactive communication; trustworthiness; and ability to establish positive relationships with patients, team members, and organizational stakeholders.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Welcome and assist patients, answer questions, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medication dosage instructions and potential adverse reactions, and offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Conduct preliminary evaluations to triage patients and assess the urgency of their medical needs.
• Take vital signs, obtain medical histories, perform phlebotomy, and assist with minor medical procedures.
• Accurately document patient information in electronic health records while complying with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers, following applicable regulations and accurate medication-administration techniques.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health insurance, dental insurance, and vision insurance coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED