Medical Assistant-Brevard County (Hybrid Role)
About The Position
Psych Health Associates is seeking a detail-oriented and organized Medical Assistant to provide administrative and clinical support to Advanced Practice Registered Nurses (APRNs) delivering patient care in hospital and post-acute settings. The role supports provider efficiency through accurate and timely documentation, appointment coordination, and communication with facility staff. This is a hybrid position requiring travel to Merritt Island 1–2 times per week. The employee will work remotely at other times and must have reliable internet access, a private and professional workspace, and consistent availability during scheduled working hours. The role requires responsiveness to providers, facility staff, and leadership while maintaining HIPAA compliance and protecting confidential patient information. The successful candidate will work independently, manage multiple priorities, anticipate provider needs, maintain organized workflows, and contribute to a positive, collaborative team environment. The posted pay range is $19–$22 per hour, based on experience.
Requirements
- At least 1 year of experience in a medical office, hospital, skilled nursing facility, or other healthcare setting.
- Experience working with Electronic Medical Record (EMR) systems.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple providers, schedules, and competing priorities.
- Ability to work independently in a remote environment.
- Proficiency with Microsoft Office, email, and electronic communication platforms.
- Ability to maintain confidentiality and handle sensitive patient information.
- Reliable internet access and a private, professional workspace.
- Availability and responsiveness during scheduled working hours.
- Ability to travel to Merritt Island 1–2 times per week.
Nice To Haves
- Medical Assistant certification (CMA, RMA, or equivalent) is preferred.
- Experience supporting APRNs, physicians, or other advanced practice providers.
- Previous experience in behavioral health, post-acute care, skilled nursing facilities, or hospital-based services.
- Familiarity with PointClickCare (PCC), Aarista, or similar EMR systems.
- Experience with medical documentation, chart preparation, and provider scheduling.
- Prior remote healthcare experience.
Responsibilities
- Prepare and review patient charts before provider visits, ensuring relevant clinical information is available.
- Review patient histories, medication lists, recent hospitalizations, and other pertinent documentation in the Electronic Medical Record (EMR).
- Assist APRNs with documentation, note preparation, and administrative tasks to support timely completion of patient encounters.
- Identify missing or incomplete documentation and follow up with providers as needed.
- Support provider workflows to improve efficiency and continuity of patient care.
- Coordinate and maintain patient schedules for assigned APRNs.
- Communicate scheduling changes, patient updates, and provider availability to appropriate facility personnel.
- Assist with coordinating follow-up appointments, referrals, and other patient care needs as directed by providers.
- Monitor outstanding tasks and follow up to ensure timely completion.
- Serve as a point of contact between APRNs and facility staff regarding scheduling, documentation, and patient care coordination.
- Communicate professionally and promptly with nursing staff, facility administrators, and internal team members.
- Assist with obtaining medical records, patient information, and other documentation needed for provider visits.
- Support additional administrative and clinical coordination projects as assigned.
- Enter information accurately and promptly into designated EMR systems.
- Track incomplete notes, outstanding documentation, and provider follow-up items.
- Maintain patient confidentiality and comply with HIPAA regulations and Company policies.
- Identify documentation discrepancies and communicate concerns to the appropriate provider or leadership team.
- Perform documentation support activities within the Medical Assistant's authorized scope and Company protocols.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
