Medical Assistant, Full-Time

American Family Care•Panama City Beach, FL

About The Position

American Family Care Medical Assistants combine clinical care, patient service, and front-desk and insurance-verification work to support efficient clinic operations. In a fast-paced urgent care setting, they help deliver patient care and ensure services are accurately documented and paid for. The role includes evening and weekend availability and may require floating to nearby centers. The position involves prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, and occasional lifting of up to 25–30 pounds. The expected pay range is $19–$21 per hour. Final compensation depends on experience, certifications, education, and geographic location. Benefits and advancement opportunities vary by employment status.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) at hire.
  • At least 1 year of experience with insurance verification and patient registration.
  • Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
  • Proven venipuncture and specimen-collection skills.
  • Ability to pass a drug screen and criminal background check.
  • Availability to work evenings and weekends and float to nearby centers as needed.

Nice To Haves

  • Urgent care or emergency room experience is highly valued.
  • EMR proficiency; Experity is preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients; collect vital signs and histories.
  • Perform venipuncture and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
  • Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients and verify insurance eligibility.
  • Determine patients’ financial responsibility, collect co-pays, and reconcile payment logs.
  • Maintain accurate electronic medical records.
  • Educate patients about clinical procedures and financial expectations, provide discharge instructions, and address concerns with empathy and professionalism.
  • Participate in daily team huddles.
  • Maintain compliance logs, including crash-cart and refrigerator-temperature logs.
  • Support infection-control and HIPAA standards.
  • Work evenings and weekends and float to nearby centers as needed.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Advancement opportunities, varying by full-time, PRN, or part-time status.
  • Collaborative, supportive, patient-first team culture.
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