Medical Assistant (MA) - Urgent Care
About The Position
ConvenientMD is hiring a Medical Assistant to deliver high-quality patient care, assist healthcare providers, and support smooth clinic operations. The role involves welcoming and informing patients, conducting preliminary evaluations, performing basic clinical procedures, maintaining electronic health records, and coordinating care with the clinical team. In New Hampshire and Maine, the Medical Assistant may administer prescription medications under the supervision and direction of licensed healthcare providers, in accordance with state regulations. The schedule requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. The role requires flexibility to work nights, weekends, and holidays, travel to other nearby clinic locations when needed, and travel for training shifts. The position requires a high school diploma or GED, qualifying Medical Assistant experience or certification, and an accepted BLS certification.
Requirements
- High school diploma or GED.
- Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
- Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
- Ability to work 12-hour shifts, with the full-time schedule of three shifts per week and at least four shifts per month on a Saturday or Sunday.
- Flexibility to work nights, weekends, and holidays.
- Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
- Ability to travel for training shifts that may take place at another clinic within a one-hour commute.
- Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
- Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
- Strong written and verbal communication, collaboration, teamwork, and patient-focused interpersonal skills.
Nice To Haves
- One to two years of patient triage experience in an urgent care or emergency department.
Responsibilities
- Welcome patients and provide assistance and information about medical conditions, treatment plans, and medications.
- Explain prescribed medications, including dosage instructions and potential adverse reactions.
- Guide patients on lifestyle modifications, preventive healthcare measures, and follow-up care.
- Address patient questions and concerns about their health status and treatment options.
- Conduct preliminary evaluations to triage patients and determine urgency of medical needs.
- Take vital signs, obtain medical histories, perform phlebotomy, and assist with minor medical procedures.
- Accurately document patient information in electronic health records while complying with privacy regulations.
- In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and according to state regulations.
- Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
- Communicate patient information and updates to providers and other healthcare professionals.
- Collaborate with providers on discharge plans and assist with discharge when needed.
- Welcome and support the training of new clinic team members.
Benefits
- Urgent care services at no cost to team members and their families.
- Health, dental, and vision coverage.
- Company-paid short-term disability.
- Optional pet insurance.
- 401(k) match after one year of service.
- Access to primary care, depending on location.
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
- Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
- Collaborative team environment that encourages professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
