Medical Assistant - Neurosurgery Clinic - Full Time - Jeff Hwy

Ochsner Clinic Foundation • New Orleans, LA

2d • Onsite

About The Position

The Medical Assistant provides individualized medical care to assigned patients in person, electronically, and by telephone as needed, under the supervision of a licensed healthcare provider. The role supports patients of diverse backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues and the attending physician to ensure efficient patient flow. The Medical Assistant communicates with patients by phone, documents pertinent medical information in company data systems, and supports patients and providers throughout each visit.

Requirements

• High school diploma or equivalent.
• Experience handling and maintaining confidential information.
• Experience working in a fast-paced environment with minimal supervision.
• Basic Life Support (BLS) certification from the American Heart Association.
• Clinical knowledge.
• Proficiency with computers, software, and web-based applications.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to individuals at varying levels throughout the patient care process.
• Strong interpersonal and customer service skills.

Nice To Haves

• Completion of a formal medical assistant training program.

Responsibilities

• Support the patient and provider throughout the patient visit.
• Ensure the patient and provider are prepared for the visit.
• Ensure the patient’s questions are answered before they leave and prepare the room for the next appointment.
• Provide excellent patient service through effective communication in person and over the phone.
• Complete appropriate documentation, including patient registration when necessary.
• Maintain clinical knowledge, technical skills, training, and credentials through professional development.
• Adapt behavior to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permission, and adapting communication style.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED