Medical Assistant - Neurocognitive Clinic - Full Time - Jeff Hwy

Ochsner Clinic Foundation • New Orleans, LA

3d

About The Position

This job provides individualized medical care to assigned patients in person, electronically, and by telephone, as needed, under the supervision of a licensed health care provider. The Medical Assistant supports care delivery for patients of diverse backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues to ensure an efficient patient visit and support the attending Physician. The role includes communicating by phone to address patient needs and accessing company data systems to document pertinent medical information.

The position supports patients and providers throughout visits, helps ensure both are prepared, answers patient questions before they leave, and prepares rooms for subsequent appointments. It also includes patient communication and service, appropriate documentation, ongoing professional development to maintain clinical knowledge and credentials, and other related duties as assigned. The job is based in a patient care environment and involves routine exposure to blood, body fluids, tissue, specimens, communicable diseases, and potential hazardous medications or waste.

Requirements

• High school diploma or equivalent.
• Experience working with and maintaining confidential information.
• Experience working in a fast-paced environment with minimal supervision.
• Basic Life Support (BLS) certification from the American Heart Association.
• Computer skills and dexterity for entering and retrieving patient information.
• Proficiency with Windows-style applications, role-specific software packages, and keyboard use.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
• Strong interpersonal skills.
• Strong customer service skills.

Nice To Haves

• Completion of a formal training program, such as a Medical Assistant program.

Responsibilities

• Support the patient and provider throughout the patient visit.
• Ensure the patient and provider are prepared for the visit.
• Ensure the patient’s questions are answered before they leave and prepare the room for the next appointment.
• Provide excellent patient service through effective communication in person and over the phone.
• Complete appropriate documentation, including patient registration when necessary.
• Maintain clinical knowledge, technical skills, training, and credentials through professional development.
• Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, and requesting permissions.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED