Medical Assistant (FGP), Brooklyn Heights, Multispeciality

NYU Langone Health • Brooklyn, NY

1d

About The Position

NYU Grossman School of Medicine is seeking a Medical Assistant to support physicians, Advanced Care Practitioners, nurses, and the clinical team in providing patient care. The position combines clinical and administrative work, including preparing patients and examination rooms, validating patient identifiers, collecting and processing specimens, recording vital signs, supporting providers during visits, and handling patient communications and scheduling-related tasks.

The Medical Assistant supports safe, timely, high-quality care by maintaining patient records in EPIC, preparing encounters, following clinical and infection-control procedures, helping maintain patient flow, and coordinating with clinical and administrative colleagues. The role also promotes a positive patient experience by communicating clearly, anticipating patient needs, supporting access and continuity of care, and escalating clinical concerns appropriately.

The position requires a high school diploma or equivalent and either completion of an accredited Medical Assistant program or a current certification from a nationally recognized accredited institution. Medical Assistant experience, as well as EKG, phlebotomy, and venipuncture experience, is preferred. The posted annual salary is $61,692.75; actual salary may depend on experience, specialty, education, and organizational needs.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or a current Medical Assistant certification upon hire from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and work effectively in a team environment focused on a positive patient care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to examination rooms and assist with patient flow to and from examination rooms and treatment areas.
• Clean and stock examination rooms and treatment areas, and replenish supplies as needed.
• Obtain patient vital signs and perform other intake tests within the defined scope of practice.
• Validate patient identifiers, including name and date of birth, when accessing or updating medical records.
• Collect, handle, process, and transport blood and other specimens in accordance with organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, in accordance with policy and documented competency requirements.
• Prepare patient encounters by ensuring relevant information is up to date, including bloodwork, radiology images, medications, and medical history.
• Review and import patient-provided visit preparation, outside information, and patient history before provider encounters.
• Update patient records in EPIC, including vital signs and medical, surgical, and immunization histories; scan or upload diagnostic reports and link them to associated orders when required.
• Assist physicians with patient intake, procedures, and visit documentation, including transcribing history, examination findings, diagnoses, orders, prescriptions, and follow-up instructions as dictated by the physician.
• Answer and handle appropriate patient phone calls, document communications, review and respond to inbasket messages, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests by locating prescriptions and relevant visit information in the EMR and routing requests to the appropriate clinical staff.
• Partner with administrative and clinical personnel on prior authorizations, medication refills, and referrals to support continuity of care.
• Communicate the functionality and purpose of MyChart to patients during intake.
• Ensure appropriate translation services or equipment are available before visits.
• Follow equipment, specimen-collection, clinical safety, infection-control, sterilization, and downtime procedures; maintain required logbooks and competency documentation.
• Maintain patient privacy in accordance with HIPAA standards and complete required annual competencies.
• Promote a positive patient experience by greeting patients professionally, explaining care interactions, collaborating to resolve inquiries, anticipating needs, and escalating issues appropriately.
• Support patient access and service improvement by sharing improvement opportunities and collaborating with site management, the Patient Access Center, and Central Billing Office.
• Perform other duties as assigned or needed.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED