Phlebotomist (FGP) Manhattan, Multispeciality

NYU Langone Health • New York, NY

1d • $66,697 - $66,697

About The Position

NYU Grossman School of Medicine has an opportunity for a Phlebotomist in its Faculty Group Practice. The role performs routine specimen procurement by venipuncture or finger stick according to established protocols. The Phlebotomist prepares patients for blood draws, explains procedures and answers questions, gathers testing supplies, verifies patient information, and labels specimens correctly. The position also requires working knowledge of the laboratory information system for specimen accessioning, label generation, and related processing tasks.

The position combines clinical phlebotomy and patient-care support with an emphasis on safety, infection control, accurate documentation, patient privacy, and a positive patient experience. The Phlebotomist supports patient flow, clinical quality processes, supply readiness, and coordination with colleagues and outside laboratories. NYU Langone Health describes a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, employee resource groups, and access to an employee wellness program. The stated annual salary range is $66,697.18–$66,697.19; actual salary depends on factors including experience, specialty, education, and hospital need.

Requirements

• High school diploma or equivalent.
• At least one year of phlebotomy experience performing venipunctures and finger sticks.
• Practical knowledge of information system operations.
• Phlebotomy Certificate and/or certification in Medical Assisting, or equivalent experience.
• Interpersonal skills appropriate for interacting with patients, physicians, and other customers of the Cancer Center.
• Strong verbal communication skills in English.
• Strong English writing skills, including legibility, neatness, and completeness of thought.
• Detail-oriented, able to handle stress from an irregular workload, and able to maintain a businesslike and professional attitude.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• More than one year of experience.

Responsibilities

• Perform routine phlebotomy in a laboratory or patient area using established departmental and clinical operating procedures.
• Assess the patient’s general appearance and frame of mind before venipuncture.
• Label specimens accurately with computer-processing labels, handle STAT specimens immediately, and label blood bank specimens according to laboratory protocol.
• Perform phlebotomy quality-control procedures, dispose of used needles in appropriate containers, follow daily safety and quality-control procedures, and comply with isolation and sterile procedures.
• Complete intake tasks, including obtaining vital signs and performing point-of-care testing within scope when needed.
• Validate patient medical record information, including patient name and date of birth, when accessing or updating records.
• Help maintain patient flow, escort patients and specimens throughout the facility, and clean rooms and treatment areas according to infection-control standards after each patient.
• Explain MyChart’s functionality and purpose to patients during intake.
• Ensure appropriate translation services or equipment are available before visits.
• Work with the clinical team to follow logbooks and standards for equipment, specimen collection, and other clinical safety measures.
• Follow up with outside laboratories regarding outstanding specimens.
• Maintain patient privacy in accordance with HIPAA standards.
• Review in-basket folders for tasks related to patient laboratory requisitions.
• Use EPIC to review and update patient laboratory records and communicate with peers and supervisors about patient care.
• Stock exam and treatment rooms or supply closets with medical supplies, linen, and equipment, and communicate when supplies need replenishment.
• Support FGP Clinical Quality Management through appropriate documentation and maintenance of clinical supplies and equipment.
• Review and follow applicable downtime procedures for patient visits.
• Complete annual competencies, including Fire Safety, Hazardous Waste, and HIPAA compliance.
• Check medical supplies for expiration dates and communicate when replenishment is needed.
• Uphold NYU Langone Health’s mission, vision, and values and promote excellence in patient experience.
• Apply the FGP CARES service principles—Connect, Align, Respond, Ensure, and Sign-Off—in patient and colleague interactions.
• Greet patients professionally, identify oneself and one’s role, and clearly communicate each step of the interaction as appropriate.
• Collaborate with colleagues and site management to provide positive experiences and timely resolution of patient interactions and inquiries in person, by phone, or through electronic messaging.
• Anticipate patient needs, participate in service recovery using the LEARN model, and escalate issues to leadership as appropriate.
• Share opportunities to improve patient experience and access with appropriate leadership.
• Partner with Patient Access Center and Central Billing Office team members to support collaboration and a positive patient experience.
• Help ensure practice staff understand the Access Agreement gold-standard principles.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED