Medical Assistant (FGP) Brooklyn (Cobble Hill), Multispecialty

NYU Langone Health • Brooklyn, NY

3d

About The Position

NYU Grossman School of Medicine has an opportunity for a Medical Assistant supporting physicians, advanced care practitioners, and nurses in patient care. The role includes confirming patient identifiers, preparing patients and examination rooms, taking vital signs, collecting and processing blood and other specimens, and completing administrative work such as appointment scheduling, answering calls, and data entry. The Medical Assistant also helps maintain patient flow, supports clinical quality and documentation workflows, and contributes to a positive patient experience.

Clinical work includes completing patient intake and point-of-care tests within the defined scope of practice, preparing patient encounters and records in Epic, assisting with procedures, handling specimens, maintaining and cleaning rooms and equipment, and documenting information as directed by physicians. Administrative and communication duties include managing appropriate patient calls and inbasket tasks, assisting with prescription refills and referrals, and escalating clinical questions to a nurse or provider. The position follows organizational policies, infection-control practices, privacy requirements, and Faculty Group Practice standards.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or a current medical assistant certification from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, including verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and thrive in a team environment focused on a positive patient care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients and specimens to exam rooms and throughout the facility, and help maintain patient flow.
• Clean, prepare, and stock examination and treatment rooms; replenish supplies and clean or sterilize designated equipment according to policy.
• Obtain and document patient vital signs, intake information, histories, and other tests within the defined scope of practice.
• Validate patient identifiers and maintain accurate, up-to-date patient records in Epic.
• Collect, handle, and process blood and other specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose, pregnancy, and urinalysis testing, with required competency documentation.
• Prepare patient encounters by reviewing relevant medical history, medications, bloodwork, imaging, and other visit information.
• Assist physicians with procedures and transcribe dictated histories, examination findings, diagnoses, orders, and follow-up instructions into the medical record.
• Support clinical quality workflows, including MIPS documentation, equipment and specimen logbooks, and clinical supply and equipment maintenance.
• Communicate MyChart functionality and arrange appropriate translation services or equipment before visits.
• Answer and document appropriate patient calls, review and respond to inbasket messages, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests, prior authorizations, and referrals in coordination with clinical and administrative staff.
• Communicate effectively with providers, administrative staff, colleagues, and site management; escalate issues when appropriate.
• Promote a positive patient experience, apply service recovery practices, and share opportunities to improve patient access and experience.
• Complete annual competencies and follow applicable privacy, infection-control, safety, and downtime procedures.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED