Medical Assistant - Royal Palm Beach- Bilingual Spanish

Healthcare Outcomes Performance Co. (HOPCo)•Royal Palm Beach, FL

About The Position

Center for Bone & Joint Surgery of the Palm Beaches is seeking a Medical Assistant for its Royal Palm Beach location. The role supports orthopedic providers and patients by facilitating communication, preparing patients and electronic charts for visits, maintaining exam rooms, and completing clinical and administrative tasks. Bilingual Spanish is required. The practice provides orthopedic care across multiple locations, with services including on-site X-ray, MRI, physical therapy, and aquatic therapy. The Medical Assistant is responsible for supporting a positive patient experience while maintaining HIPAA compliance and a clean workspace.

Requirements

  • Bilingual Spanish is required.

Responsibilities

  • Facilitate communication between patients and providers by collecting and sharing relevant information and acting on provider directives.
  • Prepare patients for provider visits, including rooming patients, obtaining and documenting vital signs, reviewing intake paperwork, accessing radiology images, removing dressings, setting up procedures, preparing injections, and entering data accurately into the EMR.
  • Complete tasks associated with company initiatives, including PROs and Quality Payment Programs.
  • Maintain exam room standards, including restocking rooms and cleaning rooms and tables during clinic as needed and at the end of each day.
  • Monitor biohazard and sharps containers and replace them as needed.
  • Assist providers with preparing prescriptions and completing medical and patient forms, such as work releases and FMLA forms.
  • Retrieve and respond to voicemails within 24 business hours and document actions in the EMR.
  • Prepare patients’ electronic charts for clinic visits before the date of service.
  • Verify outstanding test results are in the EMR; confirm patient appropriateness with the provider based on body part and/or insurance; and note imaging, DME, or casting needs before the provider visit.
  • Scan clinical documents into the EMR.
  • Print clinic schedules on the morning of the date of service.
  • Ensure patients receive education as indicated by the provider.
  • Manage assigned providers’ EMR desktops in a timely manner.
  • Create and promote a positive patient experience.
  • Maintain a HIPAA-compliant environment.
  • Maintain a clean workspace.

Benefits

  • Competitive health and welfare benefits
  • Monthly $43 stipend toward ancillary benefits
  • HSA with qualifying HDHP plans and company match
  • 401(k) plan after six months of service with company match
  • 24/7 Employee Assistance Program
  • Paid time off
  • Paid holidays
  • Mileage reimbursement
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