Medical Assistant - Otolaryngology Full-time Days

Northwestern Memorial Healthcare • Sycamore, IL

3d • $19 - $26

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care activities, and completing related administrative functions. The role is responsible for maintaining safe, clean care areas, promoting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, values, Code of Ethics, Corporate Compliance Program, organizational policies, and applicable regulatory and accreditation standards.

This position is in Otolaryngology and performs delegated procedures common to the specialty. It is a full-time day-shift role, scheduled for 40 hours per week. The listed hourly salary range is $19.13 to $25.83.

Requirements

• High school diploma or GED.
• Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the accepted certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
• Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Sign an onboarding acknowledgement that certification must be attained within six months as a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing them for examinations.
• Obtain and document vital signs, visit reasons, allergies, smoking history, and pharmacy information according to organizational standards.
• Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and prepare equipment or supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to maintain patient flow.
• Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
• Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols.
• Participate in environmental safety rounds and maintain vaccine and medication inventory.
• Monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies and dispose of expired items properly.
• Follow office opening and closing procedures.
• Work as an integral part of the patient care team, accept delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
• Communicate appropriately and effectively with patients and the patient care team, both in person and by phone.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
• Perform other duties as assigned by the Supervisor or Manager.

Benefits

• Northwestern Medicine describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being and protection for unexpected life events; benefit eligibility depends on employment classification.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED