Medical Assistant II - Otolaryngology

Mount Sinai Health Systems•New York, NY

5d•$25 - $34

About The Position

The Medical Assistant II supports clinical and clerical operations in the Otolaryngology practice. The ideal candidate has experience in a surgical subspecialty such as Urology, ObGyn, General Surgery, or Dermatology; clinical experience; comfort assisting physicians with procedures; and experience supporting patients with pre- and post-procedure care. The role includes patient care activities such as taking vital signs, performing venipuncture and/or EKGs, collecting and processing specimens, conducting point-of-care testing, preparing patients and examination rooms, assisting with procedures, and communicating instructions to patients and families. It also includes maintaining medical records, processing orders and prescription refill requests for physician review, managing supplies and equipment, and supporting scheduling, registration, insurance verification, and procedure preparation as needed. The Medical Assistant II provides training and mentoring to Level I Medical Assistants, helps direct schedules and workflow, and oversees delivery of clinical office support to meet physician and practice needs. The position requires compliance with infection-control, safety, sterilization, and personal protective equipment policies.

Requirements

High school diploma or GED and completion of a training certificate from an approved Medical Assistant certificate course.
Medical Assistant certificate from an approved school.
At least 2 years of experience as a Medical Assistant.
BCLS certification required; issuing authority must be AHA.
For in-house candidates, promotion to Level II is contingent upon consistent E or S annual performance appraisals.

Nice To Haves

Certified Medical Assistant preferred.
Experience in a surgical subspecialty such as Urology, ObGyn, General Surgery, or Dermatology.
Clinical experience and comfort assisting physicians with procedures.
Prior experience assisting patients with before- and after-care procedures.

Responsibilities

Provide assigned patient care, including venipuncture and/or EKGs, organizing patient flow, accompanying and assisting patients, collecting and processing specimens, conducting point-of-care testing, and preparing patients for examinations.
Assist physicians with procedures, take vital signs, relay instructions to patients and families, and answer calls with pertinent information.
Perform clerical duties, including sending and receiving medical records, obtaining reports and referral information, completing forms and requisitions, and maintaining charts using the EMR or manual processes.
Enter orders into the EMR or prepare prescription refill requests for review and approval by the ordering physician.
Inventory, order, and restock medical supplies as applicable.
Set up examination rooms and instruments using required sterilization techniques and infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, or other processes.
Check medication and supply expiration dates and dispose of items according to institutional policy.
Maintain a safe, secure, and healthy work environment and comply with PPE requirements for exposure to blood and other potentially infectious body fluids, disinfectants, radiation, and other hazards.
Assist with medical chart maintenance, including filing operative reports, test results, and home-care forms.
As needed, schedule surgeries or procedures, coordinate times with patients, and prepare charts, pre-admission materials, and consent forms.
As needed, perform proficient phlebotomy, appointment scheduling and registration, demographic and insurance updates, and patient schedule maintenance.
Check and verify insurance information using internal or web sources and perform pre-certification for procedures as necessary.
Train and mentor Level I Medical Assistant staff.
Direct and assign Medical Assistant schedules and workflow according to practice needs and patient volumes.
Oversee delivery of clinical office support to meet the needs of each physician.
Perform other duties and tasks as required.