Medical Assistant II (Otolaryngology ENT)

Nemours Children's Health • Orlando, FL

2d

About The Position

Nemours Children's Health is seeking a compassionate, patient-focused Medical Assistant II to join its Central Florida Otolaryngology ENT team in Orlando. This role supports pediatric specialty care by helping provide comprehensive, family-centered care for children and adolescents. The Medical Assistant II is a key liaison between patients and families, providers, and other clinical staff, coordinating patient flow, collecting and documenting clinical information, preparing patients for visits, and assisting with clinical procedures and other patient care activities within the role’s scope and established protocols. Travel to other Nemours Children's locations is required based on operational needs.

Requirements

• High school diploma or GED.
• At least 1 year of experience as a Medical Assistant.
• An acceptable certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), Clinical Medical Assistant (CCMA), or Nationally Registered Certified Medical Assistant (NRCMA).
• Travel to other locations is required.
• Strong verbal and written communication skills.
• Ability to work collaboratively in a team-based environment.
• Experience using electronic medical record systems.
• Computer proficiency.
• Ability to adapt to changing priorities in a fast-paced clinical setting.
• Flexibility to work daytime hours based on staffing needs.

Responsibilities

• Welcome and prepare patients for visits by collecting vital signs, medical histories, and other clinical information.
• Assist providers during examinations, treatments, and in-office procedures.
• Administer medications and vaccines under provider direction and according to established protocols.
• Collect specimens, perform basic laboratory testing, and prepare equipment and examination rooms.
• Accurately document patient information in the electronic medical record.
• Coordinate patient flow to promote efficient, high-quality care.
• Educate patients and families using provider-approved materials and instructions.
• Help create a comforting, supportive environment for children and their caregivers.
• Maintain exam room cleanliness, infection prevention standards, and medical equipment.
• Collaborate with physicians, nurses, and other care team members to deliver safe, compassionate, relationship-based care.
• Perform additional clinical and administrative duties within the scope of the Medical Assistant II role and organizational policies.
• Mentor and train new Medical Assistants.

Benefits

• Medical, dental, and vision coverage, including four levels of medical coverage and fertility care and prescription drugs for associates and their families.
• Paid time off accrued according to role and length of service.
• Six paid holidays annually.
• One day of paid volunteer time off.
• Six weeks of paid parental leave at 100% of pay.
• Tuition reimbursement for approved courses, up to $5,250.
• 403(b) retirement savings plan with immediate participation and matching contributions.
• Basic life insurance equal to one times annual salary, up to $500,000.
• Basic accidental death and dismemberment insurance.
• Short-term disability coverage with income protection at 60% of salary for eligible non-work-related illness, accident, or injury.
• Long-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED