Medical Assistant II-Otolaryngology

IU Health • Bloomington, IN

9d • Onsite

About The Position

The Medical Assistant II in Otolaryngology performs direct patient care and clinical support duties under the supervision of the designated supervisor and assigned physician, in accordance with organizational standards. The role supports patient care, clinic flow, ordered procedures and treatments, general laboratory work, patient instruction, and timely completion of medical orders and referrals. It also includes registration and scheduling, maintaining EMR files, and general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The employee may be asked by leadership to precept current Medical Assistant team members or Medical Assistant externs.

This part-time position is based at 2920 McIntire Dr. in Bloomington, Indiana, with convenient onsite parking. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with one half-day each week. The clinic describes its culture as supportive, team- and family-oriented, with recognition, open communication, and autonomy as priorities. Professional growth is available through the Medical Assistant Career Ladder and other development opportunities.

Requirements

• Prior Medical Assistant experience is required.
• Graduation from a Medical Assistant program is required.
• A current Medical Assistant certification is required from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support certification for healthcare workers is required; additional advanced life support certifications may be required according to unit or department specialty and patient-care policies.
• High school diploma or equivalent is required.
• Knowledge of OSHA, CLIA, and ADA is required.
• Knowledge of ICD-10 and CPT coding is required.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current Clinical Policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Positive attitude and willingness to learn.
• Strong teamwork and communication skills.
• Ability to thrive in a fast-paced environment and support patients and colleagues.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Nice To Haves

• TB validation to administer or read, or the ability to obtain validation within six months of hire.

Responsibilities

• Room patients and assist with daily clinic flow.
• Administer allergy injections.
• Manage patient pool messages and communication.
• Perform instrument sterilization and support clinical operations.
• Collaborate with a fast-paced, patient-focused care team.
• Perform direct patient care and clinical duties under the supervision of the designated supervisor and assigned physician.
• Assure completeness of ordered procedures and treatments and support smooth patient flow.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EMR files and perform general front-office functions as needed.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Eligibility for student loan forgiveness.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Professional growth through the Medical Assistant Career Ladder.
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED