Medical Assistant - Otolaryngology - Full Time -36hrs 4 days per week

Concord Hospital•Concord, NH

About The Position

The Medical Assistant works in Otolaryngology, covering the Concord and Laconia practices. Reporting to practice leadership and working under provider direction, the Medical Assistant assists with patient examinations and treatment and performs basic treatments and procedures. The role may also include clerical, environmental, and organizational support for the medical office. This is a full-time position scheduled for 36 hours over four days per week.

Requirements

Current American Heart Association Basic Life Support for Healthcare Providers certification, or Red Cross CPR/AED for Professional Rescuers and Health Care Providers certification.
With completion of an accredited Medical Assistant program, no experience is required; other candidates are preferred to have at least one year of healthcare experience.

Nice To Haves

Graduation from an accredited medical assistant program is preferred.
Applicants with healthcare experience from a formal medical training program or experience as an EMT, LNA, military medic, or technician may be considered.
Medical Assistants are encouraged to obtain certification or registration within the first three years of employment.

Responsibilities

Answer phone calls according to established guidelines, identify patients’ health problems or concerns, and direct calls according to practice guidelines.
Interview patients and measure vital signs.
Update patient medication and allergy lists.
Record information in the electronic medical record.
Prepare examination rooms, including stocking and cleaning them.
Prepare patients for physical examinations and assist providers with procedures.
Demonstrate clinical skills in the practice.
Schedule patient appointments and order referrals according to practice-specific guidelines.
Inventory and order medical supplies and materials for the assigned area, remove outdated materials, and ensure proper labeling.
Use software such as Cerner and GroupWise according to established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
Greet patients and escort them to examination rooms.
Clean and prepare instruments for sterilization.
Perform job-specific requirements and other duties as assigned.