Medical Assistant [Baptist Jax]

North Florida Surgeons, P.A.Jacksonville, FL

About The Position

This role involves supporting healthcare professionals in patient care and administrative tasks. The ideal candidate will be dynamic, energetic, and detail-oriented, with strong interpersonal and organizational skills. The position requires excellent communication abilities, the capacity to multitask, and a commitment to adhering to all relevant healthcare guidelines and organizational policies. Proficiency in Microsoft Office and experience with EMR/EHR systems are important, as is a strong focus on customer service and maintaining effective working relationships.

Requirements

  • Must be dynamic, energetic, and detail-oriented
  • Self-starter possessing strong interpersonal and organizational skills
  • Excellent verbal and written communication skills
  • Ability to multitask
  • Complies with all Federal, State, HIPAA, and OSHA guidelines as well as organizational policies and procedures
  • Proficiency in Microsoft Office software, especially Excel, Outlook, and Word
  • Ability to support and implement new ideas and technology in daily workload to improve practice workflow
  • Must demonstrate superior customer service skills and communicate with patients in a courteous, professional, cooperative, and respectful manner
  • Establishes and maintains effective working relationships with vendors, employees, other managers, and physicians

Nice To Haves

  • Prior medical/healthcare experience with at least one major EMR/EHR system, Availity, and familiarity with methods involved in obtaining prior authorizations and insurance eligibility is preferred

Responsibilities

  • Preparing patients for examinations or treatments
  • Taking and recording patients’ medical histories, vital signs, or information such as test results in medical records
  • Assisting physicians during physical examinations
  • Administering medications or treatments under the supervision of a healthcare professional
  • Collecting samples for laboratory tests
  • Operate and maintain medical equipment
  • Maintain cleanliness and sterilization of the work environment
  • Perform administrative duties such as answering phones and managing patient records
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