Medical Assistant - ENT Clinic Full time Days

Northwestern Memorial Healthcare • Chicago, IL

5h • $19 - $26

About The Position

The Medical Assistant is a member of the healthcare team who supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care, and performing related administrative functions. The role helps maintain neat, clean, and safe patient-care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, applicable policies and procedures, and regulatory and accreditation standards.

This position works Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. Compensation is $19.13–$25.83 per hour. The role requires a high school diploma or GED, current or eligible medical assistant certification, American Heart Association-accredited BLS/CPR certification, and zero to two years of relevant experience. Certification must be attained within the first six months of employment, subject to the stated conditions.

Requirements

• High school diploma or GED.
• Current certification in an accepted medical assistant credential, or written proof of meeting candidate eligibility requirements to sit for an eligible certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
• Complete one of the specified medical assistant certifications within the first six months of employment, after up to two test attempts, and sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Facilitate efficient patient flow by escorting patients to exam rooms, identifying patients with two identifiers, and preparing them for examination.
• Obtain accurate vital signs and document the reason for visit; update or confirm allergies, smoking history, and pharmacy information.
• Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and prepare equipment and supplies needed for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support patient flow.
• Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
• Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to established protocols, and participate in environmental safety rounds.
• Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies; and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Accept and perform delegated responsibilities positively, offer assistance to others, attend and participate in staff meetings, and communicate appropriately and effectively with patients and the patient-care team in person and by phone.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently, as described in the specialty practice addendum.
• Perform other duties as assigned by the Supervisor or Manager.

Benefits

• The company describes a wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED