Medical Assistant - Plastics Clinic Full time Days

Northwestern Memorial Healthcare • Chicago, IL

11d

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role is responsible for maintaining neat, clean, and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards.

Work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m. The position is in a plastics clinic and includes assisting with medical and surgical procedures in accordance with established protocols.

Requirements

• High school diploma or GED.
• Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for one of the listed certification exams. Accepted certifications include CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), and NRCMA (NAHP).
• Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts; certification attainment within six months is a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Escort patients to exam rooms, verify identity using two identifiers, and prepare them for examination.
• Obtain and document accurate vital signs; record the reason for visit and update or confirm allergies, smoking history, and pharmacy information.
• Promptly inform the provider and registered nurse about significant changes in vital signs or acute symptoms.
• Anticipate and set up equipment and supplies needed for visits; clean and prepare exam rooms for subsequent patients.
• Respond to patient and clinic needs to expedite visits, maintain patient flow, and prioritize tasks.
• Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
• Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to established protocols, and participate in environmental safety rounds.
• Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Accept and perform delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
• Communicate appropriately and effectively with patients and the patient care team in person and by phone.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
• Perform other duties as assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED