Medical Assistant - Plastics Clinic Full time Days

Northwestern Memorial Healthcare•Chicago, IL
•$19 - $26

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role helps maintain clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, applicable policies and procedures, and relevant regulatory and accreditation standards. The position is based in a plastics clinic and works Monday through Friday, 7:30 a.m. to 4:30 p.m. It is a 1.0 FTE role, 40 hours per week, on the day shift. The listed hourly salary range is $19.13 to $25.83.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the five listed certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
  • Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Sign an onboarding acknowledgement that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing patients for examinations.
  • Obtain and document accurate vital signs, reason for visit, and updated or confirmed allergy, smoking history, and pharmacy information.
  • Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
  • Anticipate and set up equipment or supplies needed for visits; clean and prepare exam rooms for subsequent patients.
  • Respond to needs and prioritize tasks to expedite visits and maintain patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to established protocols, and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies; and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Accept and perform delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
  • Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events
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