Medical Assistant - ENT Clinic

University of Arkansas • Little Rock, AR

13h

About The Position

The Medical Assistant works under the direct supervision of the clinic physician, assisting with patient examinations and treatment in the ENT clinic. Duties include interviewing patients; measuring and recording vital signs and other information in the electronic medical record; drawing and collecting blood samples; preparing specimens for laboratory analysis; and preparing examination rooms. The position may also involve registering and scheduling patients for appointments and procedures using registration and scheduling systems.

The Medical Assistant supports patient care and clinic operations by collecting medical histories and vital signs, advising patients on treatment, medication, and physician instructions, and coordinating appointments around medical needs and patient schedules. The role also includes greeting and assisting patients and other stakeholders, handling registration and checkout tasks, collecting payments, issuing receipts, and verifying insurance. The employee is expected to communicate accurately, protect confidentiality, provide courteous service, and maintain positive working relationships. Other duties may be assigned.

Requirements

• High school diploma, GED, or formal educational equivalent.
• Successful completion of an accredited Medical Assistant program.

Nice To Haves

• Previous experience in an ambulatory care setting.

Responsibilities

• Collect and record patients’ medical histories and obtain vital signs.
• Advise patients regarding treatment, medication, and specific physician instructions.
• Collect laboratory samples and complete the documentation needed for submission to the lab.
• Manage patient appointment schedules while balancing medical needs and patients’ timetables.
• Greet patients and customers professionally and courteously upon arrival at the clinic.
• Register and check out patients, collect payments, issue receipts, and verify insurance coverage.
• Interact with and assist the public in a professional and friendly manner.
• Communicate accurate and complete information and maintain confidentiality when necessary.
• Maintain positive working relationships with coworkers, management, and ancillary departments; follow the Core Concepts of Patient and Family Centered Care and Basic Code of Conduct Guidelines.
• Provide exceptional customer service to internal and external stakeholders as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement plan with up to 10% matched contribution from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED