Medical Assistant, ENT

Mass General Brigham•Somersworth, NH

23h•$20 - $25•Onsite

About The Position

Mass General Brigham is seeking a full-time Medical Assistant for its ENT specialty practice at 361 High Street in Somersworth, New Hampshire. The practice provides medical and surgical care for conditions affecting the ears, nose, throat, head, and neck, including nasal and sinus disease, sleep disorders, allergies, asthma, hearing loss, chronic ear infections, and ENT cancer. The Medical Assistant supports patient visits and works closely with providers, nurses, and administrative colleagues in a busy, collaborative clinical environment. Duties include rooming patients, obtaining and documenting patient information, preparing equipment and supplies, supporting patient education, handling specimens, and contributing to disinfection and sterile processing workflows. Employees are generally assigned to their practice and location, but may be asked to float to other MGB ENT departments when needed to support patient care and staffing coverage. This is a 40-hour-per-week onsite position, Monday through Friday, 8:30 a.m. to 5:00 p.m. The role is listed as a regular day-shift position. The pay range is $19.80–$24.94 per hour. Benefits include medical, dental, and vision insurance, a retirement savings program, paid time off, tuition assistance, professional development support, and additional employee perks.

Requirements

High school diploma or equivalent.
Direct Medical Assistant experience or medical field experience of 1–2 years.
Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens.
Knowledge of medical terminology, procedures, and protocols.
Comfort using electronic health record systems and medical office software.
Strong interpersonal communication, accuracy, time management, and problem-solving skills.
Dependability, professionalism, strong attention to detail, organization, and ability to manage competing priorities in a fast-paced, team-centered setting.

Nice To Haves

Associate’s degree in Medical Assisting.
Basic Life Support certification.
National Certified Medical Assistant credential.

Responsibilities

Room patients, prepare exam rooms, and support patient flow throughout the day.
Obtain and document medical histories, vital signs, weight, height, and other patient information in the medical record.
Prepare equipment and supplies for providers and assist with clinical visit needs.
Explain treatment procedures, medications, diets, and provider instructions to patients using clear and compassionate communication.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competency is demonstrated.
Support general office needs, including phone coverage, forms, coordination with other departments, and patient advocacy.
Maintain inventory and support immunization workflows as applicable.
Contribute to departmental quality initiatives, including hand hygiene and use of two patient identifiers.
Assist with onboarding and day-to-day support for junior Medical Assistants when needed.
Float to other departments in the MGB ENT system when needed to support patient care and staffing coverage.