Medical Assistant Uncertified- Cardiology Invasive Interventional

Health First Careers•Melbourne, FL

About The Position

The Medical Assistant supports whole-person patient care throughout office visits, including intake, test results, screenings, laboratory services, medication administration, and closure of care gaps. The role focuses on patient-centered care and excellent service for patients, families, and other care providers. The position also supports patient flow and may provide coverage for other Health First Medical Group offices and functions.

Requirements

High school diploma or equivalent.
Technical diploma in Medical Assisting, or—without a technical diploma—six or more additional months of related clinical experience in lieu of education.
American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card before the start date and maintained thereafter.
CMA or RMA certification from an approved organization: AAMA, AMT, NHA, NCCT, ARMA, NAHP, or AMCA.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to pass colorblind testing for point-of-care tests that require detecting color changes.
Strong customer service skills, including knowledge of recovery techniques.
Knowledge of medical terminology.
Ability to assist more than one provider at a time.
For hires in the Memory Disorder Clinic or Health First Aging, satisfaction of the State of Florida ACHA Level 2 background screening.
Ability to communicate with others to exchange information.
Visual acuity and hand-eye coordination to perform job tasks.

Responsibilities

Prepare and perform point-of-care testing, such as urine dipstick and blood glucose testing.
Conduct clinical intake, including vital signs and medical, surgical, and social histories, and verify current medications.
Arrange and administer medications as ordered by a provider, following the six rights of medication administration and documenting and coding administration. Controlled substances, insulin, and allergy doses must be checked by an LPN, RN, or Licensed Practitioner.
Stock and order supplies, maintain equipment, and coordinate medical supply ordering with the site manager.
Prepare patients for examination and make provider pre-work available, including notes, diagnostic test results, and imaging.
Perform point-of-care testing and collect specimens as directed by the provider.
Track and communicate laboratory and diagnostic study results to patients through calls, portal messages, or EMR workflows; report abnormal findings to Licensed Practitioners and document accurately.
Follow safety and infection-prevention procedures; maintain a clean environment and equipment; and complete required adverse-event, infection-control, and quality-control documentation.
Comply with office policies and procedures, OSHA standards, and HIPAA privacy regulations.
Deliver customer service to patients, families, and other care providers, and adjust communication to customers' needs, expectations, age, culture, and individual differences.
Maintain patient flow after check-in and discuss flow with the Licensed Practitioner according to urgency and daily patient load.
Provide coverage for other HFMG areas or offices as needed, including patient registration, payment collection, checkout, and appointment scheduling.
Answer internal and external calls and direct messages to the appropriate individuals; ensure documentation is complete in the EMR; and act as a liaison between support services and clinical divisions.
Provide customer follow-up and education to encourage participation in care and show respect for patients' needs.