Medical Assistant (MA) - Urgent Care

ConvenientMD • Plymouth, MA

14d • $20 - $28

About The Position

ConvenientMD is seeking a Medical Assistant to help deliver high-quality patient care, assist healthcare providers, and support smooth clinic operations. The role includes welcoming patients, answering questions about their conditions and treatment, explaining prescribed medications, and offering guidance on lifestyle changes, preventive care, and follow-up.

The Medical Assistant conducts preliminary evaluations to triage patients, takes vital signs and medical histories, performs phlebotomy, assists with minor procedures, and accurately maintains electronic health records in compliance with privacy regulations. In New Hampshire and Maine only, the role may also administer prescription medications under the supervision and direction of licensed healthcare providers. The Medical Assistant coordinates with the clinical team, contributes to discharge planning, and supports the training of new clinic team members.

This role requires 12-hour shifts and flexibility to work nights, weekends, and holidays. Travel may be required for training and to other ConvenientMD locations within one hour of the primary clinic. The position offers an hourly pay range of $20.22–$28.02, with compensation determined in part by location and relevant experience.

Requirements

• High school diploma or GED.
• Medical Assistant certification and at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts and a schedule that meets the applicable full-time, part-time, or per-diem availability requirements stated in the posting.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication, collaboration, and teamwork skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, authentic, patient-focused, proactive, and trustworthy approach to work.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally and provide information and assistance regarding medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care, and address patient questions and concerns.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and medical histories, perform phlebotomy, and assist with minor medical procedures.
• Document patient information accurately in electronic health records while complying with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and follow state regulations.
• Communicate patient information and updates effectively with providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Access to employer rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED