Medical Assistant - NKY Primary Care (Southgate/Cold Spring) - Full Time

Cincinnati Children's•Baltimore, MD
•$20 - $23

About The Position

The Medical Assistant performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician. The role provides technical and clinical services in accordance with Cincinnati Children’s policies, best-practice guidelines, and department needs. Duties include assisting care providers with procedures and physical exams, preparing patients for examination and treatment, and providing flexible, culturally competent, family-centered care. The Medical Assistant supports patients and families as partners in care, responds to their requests and concerns, and provides appropriate information and education. The role also collaborates with colleagues, maintains patient records and documentation, assists with data collection and forms, and may manage specimens, perform routine testing processes, retrieve results, and communicate normal laboratory results when appropriately delegated.

Requirements

  • High school diploma or equivalent.
  • Graduate of a Medical Assisting program with no directly related experience, or completion of a formal U.S. Armed Forces medical services training program, or one year of work experience in a related job discipline.

Responsibilities

  • Provide competent technical and clinical services and adapt to daily needs in accordance with policy, best-practice guidelines, and department needs.
  • Assist care providers with procedures and physical exams; prepare patients for examination and treatment.
  • Provide care consistent with family-centered care and medical home models, including culturally competent and responsive support for patients and families.
  • Treat families as partners in decisions about a child’s care by offering information, services, and support collaboratively and respectfully.
  • Advocate for patients and families, respond promptly to requests and concerns, and provide appropriate education and information.
  • Work cooperatively with colleagues, follow complex direction to resolve problems and achieve goals, share knowledge, and support a positive professional work environment.
  • Manage records according to department policy; assist with data collection; obtain consent and release-of-information forms when indicated; maintain patient files and other information; and document accurately.
  • Manage specimens according to protocols as needed, maintain knowledge of routine testing processes, retrieve test results, and communicate normal laboratory results as appropriately delegated.
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