Medical Assistant - Springdale Primary Care - Full-Time
About The Position
The Medical Assistant provides delegated clinical and administrative duties under the supervision of a nurse or licensed physician, with the required training, education, and demonstrated clinical competency. The role provides technical and clinical services, supports providers during procedures and physical exams, and prepares patients for examination and treatment. Care is delivered in accordance with CCHMC policy, best-practice guidelines, department needs, and family-centered care and medical home models. The Medical Assistant supports patients and families through responsive, culturally competent care, customer advocacy, and appropriate education and information. The role also collaborates with colleagues, manages patient records and documentation, and may handle specimens and routine testing according to protocols.
Requirements
- High school diploma or equivalent.
- Graduate of a Medical Assisting program with no directly related experience; or completion of a formal medical services training program of the U.S. armed forces; or one year of work experience in a related job discipline.
Responsibilities
- Provide competent technical and clinical services and adapt to daily needs according to CCHMC policy, best-practice guidelines, and department needs.
- Assist care providers with procedures and physical exams, and prepare patients for examination and treatment.
- Provide care consistent with family-centered care and medical home models, responding flexibly and culturally competently to patients' and families' needs.
- Treat families as partners in decisions about a child's care by offering information, services, and support collaboratively and respectfully.
- Act as a customer advocate; interact courteously and attentively, respond quickly to parent requests and concerns, and provide appropriate education and information.
- Collaborate with others, follow complex direction to resolve problems and achieve goals, develop positive working relationships, share knowledge, and support team members.
- Contribute to a positive and professional work environment.
- Manage records according to department policy; assist with data collection; obtain consent and release-of-information forms when indicated; and maintain patient files and other information.
- Follow established documentation practices, including accurate and detailed data entry and document management.
- Manage specimens according to protocols as needed, maintain knowledge of routine testing processes, retrieve test results, and communicate normal lab results as appropriately delegated.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
