Medical Assistant Primary Care

Allina Health System•Forest Lake, MN
•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. Its mission is to provide exceptional care by preventing illness, restoring health, and providing comfort. The organization emphasizes whole-person care, employee well-being, and career development. The Medical Assistant supports providers and nursing staff in delivering timely, quality patient care. This role assists with patient rooming and flow, medication administration, patient communication, and other delegated clinical tasks. The position is based at Allina Health Group Forest Lake and requires floating between clinics. The schedule is 0.9 FTE (72 hours per two-week pay period), with 8- and 12-hour day shifts, no weekend rotation, and eligibility for mileage reimbursement. A $2,000 starting bonus is available to eligible external candidates. The role also helps maintain a safe clinical environment, supports patient education and coordination of care, and may provide front-desk, registration, scheduling, or patient transportation assistance. The position is benefit eligible, with eligibility and offerings determined by FTE and union representation.

Requirements

  • Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
  • Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
  • Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
  • Must have one of the following: current BLS certification from the American Heart Association, current BLS certification from the American Red Cross, or Allina in-house BLS training within 30 days of hire.

Nice To Haves

  • High school diploma or GED.
  • Previous Medical Assistant experience.
  • Medical terminology knowledge.
  • Medical Assistant certification; accepted credentials include CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or CMAA (NHA).

Responsibilities

  • Room patients, manage patient flow, and obtain relevant medical information and data.
  • Collect and confirm patient information through interviews, questionnaires, and vital signs, and document it accurately in the electronic medical record.
  • Help patients prepare for examinations, including providing psycho-emotional support as needed.
  • Collect, label, and process specimens, and facilitate obtaining laboratory and imaging results.
  • Respond to electronic medical record in-basket messages as delegated by a registered nurse or provider.
  • Help cover the front desk and provide backup for patient registration and scheduling as needed.
  • Perform patient care tasks delegated by a provider or registered nurse, including administering injections and assisting with procedures.
  • Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health topics.
  • Coordinate test and procedure results with a provider or registered nurse.
  • Prepare refill information for provider review and prescribing as needed.
  • Assist with patient transportation as needed.
  • Promote a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to the supervisor and through safety huddles.
  • Use equipment according to policies, procedures, and manufacturer directions or standards.
  • Follow policies, procedures, standard work, and proper techniques when providing patient care.
  • Clean, stock, and maintain inventory for examination, medication, and supply rooms.
  • Report acute problems and changes in patients’ conditions.
  • Apply high-reliability safety principles in all interactions.
  • Perform other duties as assigned.

Benefits

  • Medical and dental benefits.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support and benefits to help navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, personal coaching, and tools.
  • $2,000 starting bonus for eligible external candidates.
  • Mileage reimbursement eligibility.
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