Medical Assistant - Primary Care Ford City Fam Prac

Independence Health System Careers•Ford City, PA

About The Position

The Medical Assistant provides basic direct patient care, including lab testing, treatments, and medication or immunization administration, under the direction of a nurse and/or physician in preparation for patient examinations and treatment. The role also performs clerical, quality-control, and performance-improvement activities in support of the physician practice, and serves as a resource for clerical and clinical staff. The position supports patient care and office operations by collecting patient information, preparing patients and examination rooms, completing ordered tests and treatments, maintaining documentation, and communicating relevant concerns to the physician or nurse. It also includes patient scheduling and education, specimen handling, phlebotomy, billing-system data entry, and adherence to safety, infection-control, quality, and National Patient Safety Goal practices. The incumbent is scheduled according to operational needs, which may include rotating shifts, standby, and on-call work. Local travel between Independence Health locations may be expected. The position has no direct supervisory responsibilities but may coach and mentor other department positions. The employee is expected to promote Lean principles, seek process improvements, take ownership of professional development and performance, and support Independence Health System’s missions, vision, and values.

Requirements

High school diploma, GED, or higher education.
Strong leadership ability, organizational skills, independent and critical-thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Knowledge of Microsoft Office applications, including Outlook and Excel.
Ability to perform the essential functions described in the physical conditions and working conditions charts.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance.
Friends & Family CPR.

Nice To Haves

Previous outpatient office experience.
Medical Assistant certification.

Responsibilities

Deliver direct and indirect patient care in accordance with hospital and physician-practice policies, procedures, and protocols.
Collect patient healthcare data as directed, including vital signs, weight, chief complaint, and pain assessment.
Complete ordered patient-care treatments and testing.
Maintain complete, accurate, and timely documentation.
Prepare patients for examinations, treatments, and procedures.
Communicate pertinent information about actual or potential problems to the physician or nurse.
Perform clerical functions supporting patient care and office operations.
Answer telephone calls, take accurate messages, and relay them to appropriate staff.
Obtain and verify patient demographic and insurance information and enter it into the billing system.
Enter diagnosis-based codes and charges into the billing system accurately.
Complete forms and letters needed for continued patient care.
Promote patient safety in compliance with hospital and physician-practice policies.
Label patient specimens with identifiers according to policy.
Follow infection-control processes, including standard precautions, to reduce infection risks.
Assist with continuous survey readiness, inspections, and surveys.
Perform quality-control and monitoring functions and promptly report out-of-range information to a supervisor.
Consistently practice National Patient Safety Goals.
Schedule surgery, procedures, and testing for patients as needed.
Provide exit counseling, including education, scheduling tests, and giving patients necessary information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and complete log books according to policy.
Perform phlebotomy, read test results, and document them appropriately.
Prepare examination rooms and stock supplies daily.
Provide pre- and post-examination education and counseling.
Coach and mentor other positions in the department as applicable.
Promote Lean principles and continually seek work-process improvements.
Perform other duties as assigned.