MEDICAL ASSISTANT - PRIMARY CARE GROVE CITY

Independence Health System•Pine Township, PA

About The Position

The Medical Assistant performs basic direct patient care activities, including laboratory tests, treatments, and medication or immunization administration under the direction of a nurse and/or physician in preparation for patient examinations and treatment. The role also supports the physician practice through clerical activities, quality control, performance improvement initiatives, and other assigned duties. The Medical Assistant serves as a resource, coach, and mentor for clerical and clinical staff in the practice, but has no direct supervisory responsibilities. The incumbent is scheduled according to operational needs, which may include rotating shifts, standby, or on-call scheduling. Local travel between Independence Health locations may be expected. The position promotes a Lean work culture by supporting consistent use of Lean principles, seeking process improvements, taking ownership of individual performance and professional development, and acting in alignment with Independence Health’s mission, vision, and values. The role involves direct patient care and the physical activities listed in the posting, including standing, walking, sitting, bending, keyboard/computer use, and handling or carrying items. For lifts exceeding 50 pounds, two-person assistance and/or a transfer device is required. During a pandemic or as applicable under CDC guidelines, goggles, a face shield, and a mask are required.

Requirements

High school diploma, GED, or higher level of education.
Strong leadership ability, organizational skills, independent and critical-thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Knowledge of Microsoft Office applications, including Outlook and Excel.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance.
Friends & Family CPR.

Nice To Haves

Previous outpatient office experience.
Medical Assistant Certification.

Responsibilities

Deliver direct and indirect patient care in accordance with hospital and physician practice policies, procedures, and protocols.
Collect patient healthcare data as directed, including vital signs, weight, chief complaint, and pain assessment.
Complete patient care treatments and testing as ordered.
Ensure documentation is complete, accurate, and timely.
Prepare patients for examinations, treatments, and procedures.
Communicate pertinent information about actual or potential problems to the physician or nurse.
Perform clerical functions in support of patient care and office operations.
Answer telephone calls, take accurate messages, and relay them to appropriate staff.
Obtain and verify patient demographic and insurance information and enter it into the billing system.
Enter diagnosis-based codes and charges into the billing system accurately.
Complete forms and letters necessary for continued patient care.
Support patient safety in compliance with hospital and physician practice policies.
Label patient specimens with identifiers according to policy.
Follow infection-control processes, including standard precautions, to reduce the risk of acquiring or transmitting infections.
Assist with continuous survey readiness, inspections, and surveys.
Perform quality-control and monitoring functions and immediately report out-of-range information to a supervisor.
Consistently practice National Patient Safety Goals.
Schedule surgery, procedures, and testing for patients, as needed.
Provide exit counseling, including education, scheduling of testing, and necessary patient information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and complete log books according to policy.
Perform phlebotomy procedures, read test results, and document them accordingly.
Prepare examination rooms and stock supplies daily.
Provide pre- and post-examination education and counseling.
Perform other duties as assigned.
Promote Lean principles and processes, continually seek work-process improvements, and take ownership of individual motivation, morale, performance, and professional development.