MEDICAL ASSISTANT - PRIMARY CARE FORD CITY FAM PRAC

Independence Health System•Ford City, PA

About The Position

The Medical Assistant provides basic direct patient care, including laboratory tests, treatments, and medication or immunization administration, under the direction of a nurse and/or physician. The role supports patient examinations and treatment, carries out clerical and quality-control activities, participates in performance-improvement initiatives, and serves as a resource for clinical and clerical staff in the practice. This is a full-time position with a $2,500 sign-on bonus. Scheduling is based on operational needs and may include rotating shifts, standby, or on-call work. Local travel between Independence Health locations may be expected. The Medical Assistant supports the practice’s Lean work culture by applying Lean principles, seeking process improvements, taking ownership of motivation, morale, performance, and professional development, and demonstrating commitment to Independence Health System’s mission, vision, and values. The position has no direct supervisory responsibilities but serves as a coach and mentor to other departmental positions.

Requirements

High school diploma, GED, or higher education.
Strong leadership ability, organizational skills, independent and critical-thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Knowledge of Microsoft Office applications, including Outlook and Excel.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance.
Friends & Family CPR.
Ability to perform the essential job functions and the essential functions identified in the physical-conditions and working-conditions charts.

Nice To Haves

Previous outpatient office experience.
Medical Assistant certification.

Responsibilities

Deliver direct and indirect patient care in accordance with hospital and physician-practice policies, procedures, and protocols.
Collect patient healthcare data as directed, including vital signs, weight, chief complaint, and pain assessment.
Complete ordered patient treatments and testing; prepare patients for examinations, treatments, and procedures.
Document patient care completely, accurately, and promptly.
Communicate actual or potential problems to the physician or nurse.
Perform clerical functions in support of patient care and office operations, including answering calls, taking accurate messages, and relaying them to appropriate staff.
Obtain and verify patient demographic and insurance information and enter it into the billing system.
Enter diagnosis-based codes and charges into the billing system.
Complete forms and letters needed for continued patient care.
Promote patient safety and follow applicable hospital and physician-practice policies.
Label patient specimens with identifiers according to policy and follow infection-control processes, including standard precautions.
Assist with continuous survey readiness, inspections, and surveys.
Perform quality-control and monitoring functions and promptly report out-of-range information to a supervisor.
Consistently follow National Patient Safety Goals.
Schedule surgery, procedures, and testing for patients as needed.
Provide exit counseling, including patient education, scheduling tests, and providing necessary information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and complete log books according to policy.
Perform phlebotomy procedures, read test results, and document them appropriately.
Prepare examination rooms and stock supplies daily.
Provide pre- and post-examination education and counseling.
Coach and mentor other positions in the department.
Promote Lean principles and processes, seek work-process improvements, and support the organization’s mission, vision, and values.
Perform other duties as assigned.