Medical Assistant - Ft. Mitchell Primary Care

St. Elizabeth Healthcare•Fort Mitchell, KY

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role is responsible for compliance with OSHA, CLIA, and HIPAA regulations and for completing duties essential to business operations. Responsibilities vary by practice and may include obtaining vital signs, assisting providers with examinations and procedures, administering injections and immunizations, performing EKGs and laboratory procedures, collecting patient samples, and answering and triaging patient calls. The Medical Assistant may also perform scribe duties according to the applicable policy.

Requirements

  • High school diploma or GED.
  • Knowledge of Excel, Word, Outlook, and PowerPoint.
  • Must meet at least one of the following experience or training pathways: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of the SEP Internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities such as Athletic Trainer.

Nice To Haves

  • An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

  • Escort patients to exam rooms, interview them, measure vital signs, and document information in their charts.
  • Document appropriate patient history in patient charts.
  • Give patients clear directions, address concerns about exams, and document appropriately.
  • Prepare patients for examinations and assist providers during examinations.
  • Perform nursing procedures under provider supervision.
  • Provide patient instructions as directed by providers.
  • Collect and prepare laboratory specimens and perform basic laboratory tests.
  • Prepare and administer medications as directed by providers.
  • Ensure patient chart information is complete and accurate.
  • Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
  • Maintain adequate supplies in exam rooms and workstations.
  • Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments; report equipment malfunctions to the appropriate supervisor.
  • Comply with OSHA, CLIA, and HIPAA requirements.
  • Maintain logs and perform required checks, including refrigerator temperatures and checks of emergency medications, expired medications, oxygen, and cold sterilization fluid.
  • Assist with patient requests.
  • Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
  • Triage and process messages from patients and front-office staff for providers.
  • Complete referrals, outpatient test scheduling, and precertification.
  • File and distribute patient information accurately and promptly.
  • Work with the Central Billing Office as needed to resolve patient issues.
  • When working as a scribe, follow the guidelines in the Scribe policy.
  • Perform other duties as assigned by the Clinical Coordinator or Practice Manager.

Benefits

  • No nights, holidays, or weekends.
  • Paid time off.
  • Medical, dental, and vision benefits.
  • 403(b) with employer match.
  • Opportunity for career growth.
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