Medical Assistant - Ft. Mitchell Primary Care

SEP Summit Medical Group•Mitchell, SD

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role is responsible for complying with OSHA, CLIA, and HIPAA regulations and completing duties essential to practice operations. The position reports to the Practice Manager or Team Leader and is based at Ft. Mitchell Primary Care. The Medical Assistant escorts and prepares patients for examinations, records histories and vital signs, assists providers with examinations and procedures, performs nursing procedures under provider supervision, and collects specimens and performs basic laboratory tests. Depending on the practice, clinical work may also include injections and immunizations, EKGs, and other essential laboratory procedures. The role also supports practice operations through maintaining supplies and equipment, completing required logs and checks, processing patient requests and communications, triaging messages, arranging referrals and outpatient testing, supporting precertification, and ensuring accurate patient records and revenue-cycle forms. If working as a scribe, the Medical Assistant follows the applicable Scribe policy.

Requirements

  • High school diploma or GED.
  • Knowledge of Excel, Word, Outlook, and PowerPoint.
  • Must meet at least one of the following experience or training pathways: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of an SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities, such as Athletic Trainer.
  • Comply with OSHA, CLIA, and HIPAA regulations.

Nice To Haves

  • An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

  • Escort patients to exam rooms, interview them, measure vital signs, and document the information in their charts.
  • Document appropriate patient histories in patient charts.
  • Give patients clear directions, address concerns about examinations, and document appropriately.
  • Prepare patients for examinations and assist providers during examinations.
  • Perform nursing procedures under provider supervision and provide patient instructions as directed by providers.
  • Collect and prepare laboratory specimens and perform basic laboratory tests.
  • Prepare and administer medications as directed by providers.
  • Ensure patient-chart information is complete and accurate.
  • Complete forms essential to the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
  • Maintain adequate supplies in exam rooms and at the workstation.
  • Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments; and report equipment malfunctions to the appropriate supervisor.
  • Comply with OSHA, CLIA, and HIPAA requirements and maintain required logs and checks, including refrigerator temperatures and medication and equipment checks.
  • Assist with patient requests; take telephone messages; and provide feedback and answers to patient, provider, and pharmacy calls.
  • Triage and process messages from patients and front-office staff for providers.
  • Complete referrals, outpatient test scheduling, and precertification.
  • File and distribute patient information accurately and on time.
  • Work with the Central Billing Office as needed to resolve patient issues.
  • Follow Scribe policy guidelines when working as a scribe.
  • Perform other duties assigned by the Clinical Coordinator or Practice Manager.

Benefits

  • No nights, holidays, or weekends.
  • Paid time off.
  • Medical, dental, and vision coverage.
  • 403(b) with match.
  • Opportunity for career growth.
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