Medical Assistant - SRS Orthopedic Surgery - Sorrento Mesa - Full-Time - Day Shift

Sharp HealthCare•Mesa, CA

23h

About The Position

The Medical Assistant supports patients, staff, and physicians to maintain efficient operations and strong customer service while providing quality care to a designated patient population in an orthopedic surgery setting. The role combines clinical assistance and office procedures, including preparing patients for examinations and procedures, documenting care, managing communications, supporting scheduling, and helping maintain department readiness and quality standards. The position is full-time, day shift, with hours from 8 AM to 5 PM and no weekend or on-call requirements.

Requirements

Certificate of completion from a Medical Assistant program.
AHA Basic Life Support for Healthcare Professionals certification from the American Heart Association.
Demonstrated proficiency in clinical skills and office procedures.
Proficiency in medication administration.
Typing proficiency of at least 30 words per minute with 0–2 errors and the ability to proofread work.

Nice To Haves

One year of Medical Assistant experience in a related clinical area.
Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
Hospital Corpsman (HM) experience in the U.S. Navy.

Responsibilities

Assist patients, staff, and physicians with department operations and customer service.
Demonstrate clinical knowledge and skills within the assigned area and scope of practice.
Perform or assist with tests and procedures, prepare patients for examinations or procedures, and obtain complete and accurate consent.
Administer medications safely and accurately according to guidelines and written orders, with required verification and documentation.
Prepare and label biopsies accurately and document patient care according to protocols.
Listen to patients, collect relevant information, recognize urgency, and route concerns to physicians.
Return phone calls according to physician instructions and, when applicable, schedule patient appointments.
Review provider-approved teaching materials or written instructions with patients in partnership with the physician.
Follow universal precautions and infection-control policies and procedures.
Assist Patient Service Representatives with front-desk issues, including scheduling and telephone management.
Participate in clinical projects as directed by the physician or manager.
Organize daily work, monitor patient flow and physician schedules, prioritize patient needs, and complete assigned tasks within scheduled hours.
Manage telephone messages promptly, troubleshoot problem calls, and respond calmly to urgent and emergent situations.
Maintain reports and information needed for patient visits, appropriate supply levels, and department inventories; prepare for site inspections.
Follow procedures for entering OCM and using IDX; enter authorizations and schedule surgeries and procedures accurately and promptly.
Assist other departments and travel to other sites when business needs require.
Complete quality-assurance assignments and support quality initiatives such as P4P, BMI, and DataMart.
Use department equipment and information systems, complete AEHR tasks on time, and support new applications and policies.
Activate emergency procedures according to protocol and operate and maintain department equipment.
Type at least 30 words per minute with 0–2 errors and proofread work.
Apply knowledge of insurance, utilization review, scheduling requirements, and front-desk responsibilities.