Medical Assistant Orthopedic Surgery
About The Position
The Medical Assistant works alongside providers and healthcare professionals to support patient care and deliver an exceptional patient experience in a welcoming, patient-focused, fast-paced clinic serving a diverse patient population. The role assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care, using specialized knowledge, judgment, and skills. The position reports to providers and interacts with staff across departments, physicians, patients, families, and external contacts. The candidate will regularly report to Banner Arcadia Sports Med and Ortho in Phoenix and Banner Scottsdale Sports Medicine in Scottsdale. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Uncertified Medical Assistants may be considered with proof of completing a formal Medical Assistant education program, provided they obtain national certification within 12 months of hire.
Requirements
- High school diploma, GED, or equivalent working knowledge.
- Completion of a Banner-approved Medical Assistant training program that meets state-defined regulations.
- Active Medical Assistant certification as an RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT. Uncertified candidates may be considered with proof of formal Medical Assistant education and must obtain national certification within 12 months of hire.
- BLS certification required upon hire.
- Strong computer skills, including the ability to work with medical software.
- Exceptional interpersonal and communication skills.
- Ability to manage multiple changing priorities effectively and in an organized manner.
Nice To Haves
- Experience with office medical procedures and treatments.
- Knowledge of insurance, managed care operations, EMR, and scheduling software.
- Additional related education and/or experience.
Responsibilities
- Prepare patients for examinations and treatment by recording vital signs, symptoms, other measurements, chief complaints, and pain scores as appropriate; report signs of changes in patient condition to clinicians.
- Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; serve as a chaperone when needed and use universal precautions and personal protective equipment.
- Prioritize patient flow through the clinical process.
- Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communication of test results.
- Provide clerical support and maintain complete medical records, including relevant laboratory results, authorizations, X-rays, hospital records, and prior care documentation; provide accurate billing information promptly.
- Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
- Perform basic equipment maintenance and coordinate repairs; order supplies as directed and stock patient care areas.
- Handle medication-related tasks, including ordering and addressing expired medications or equipment and recalls.
- Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
- Complete required onboarding and orientation activities, including simulation training as needed or directed.
- Prioritize information from multiple sources to support responses to changes in patients’ and families’ health status.
Benefits
- Professional growth and investment in training, education, and career development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
