Medical Assistant II - Orthopedic Surgery

Washington University in St Louis • Chesterfield, MO

23h • Onsite

About The Position

The Medical Assistant II prepares and maintains exam rooms and charts, obtains reports and records, assists with patient flow, and supports the smooth operation of the clinical office. The role involves direct patient interaction and clinical tasks such as obtaining vital signs, conducting EKGs, performing phlebotomy, and verifying medications. Local travel to satellite offices may be necessary.

The Medical Assistant II supports examinations, procedures, lab tests, care coordination, patient communication, and clinical documentation. The position also monitors supplies, cleans and stocks exam rooms, sterilizes instruments, maintains required compliance and competencies, participates in training and quality improvement, and performs other duties as assigned.

Requirements

• High school diploma or equivalent high school certification, or a combination of education and/or experience.
• Registered or Certified Medical Assistant with six months of related work experience; related experience may include military medic, emergency medical technician, Nurse’s Aide, physical therapy or nurse technician, or certified athletic trainer experience.
• Medical Assistant credentials must be obtained through an in-person proctored examination from NHA, AAMA, or AMT. In-person proctored credentials from other certifying bodies may be accepted with Human Resources approval.
• Alternatively, graduate from an accredited nursing program, such as RN/LPN, or a comparable allied health training program, with at least one year of relevant experience.
• Provide proof of Medical Assistant certification or registration, including successful completion of the certification exam, within six months of hire (or within a shorter timeframe if specified by the hiring manager); online-proctored exams do not meet this requirement.
• Hold Basic Life Support certification. Online BLS certifications without a skills assessment component do not meet the requirement.
• No driver's license is required.
• Must be able to perform the essential functions of the position satisfactorily; reasonable accommodations may be made when requested, absent undue hardship.

Nice To Haves

• Two years of Medical Assistant work experience.
• Skills or knowledge in anatomy, clinical care, communication, cross-functional teamwork, EKG, EMR, Epic EHR, HIPAA compliance, interpersonal communication and relationships, medical terminology, OSHA compliance, patient care, patient medications, phlebotomy, physiology, and vital signs.

Responsibilities

• Interact directly with patients and perform clinical tasks, potentially including obtaining vital signs, conducting EKGs, performing phlebotomy, and verifying medications.
• Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
• Assist with examinations, procedures, and lab tests.
• Assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines, as applicable.
• Administer medications, including vaccines and intramuscular or subcutaneous injections, under the order of a physician or nurse practitioner, as applicable.
• Direct patient flow, assist with special procedures and treatments, and complete requisitions.
• Route phone messages, patient questions, and telephone communications to appropriate personnel.
• Assist with care coordination, including communicating test results, scheduling appointments and follow-ups, assisting with return calls, and scheduling surgeries, diagnostic procedures, and admissions.
• Complete required paperwork and documentation in a timely manner.
• Answer basic patient and family questions about treatments, diagnoses, and procedures.
• Complete requisitions or orders per WashU guidelines, as applicable.
• Monitor supply inventory and ensure adequate supplies, equipment, and garments are available and compliant with regulations.
• Clean and stock exam rooms and sterilize instruments.
• Maintain HIPAA compliance and required skills and competencies; participate in in-services, staff programs, continuing education, and cross-training.
• Comply with OSHA and applicable state and federal regulatory standards.
• Participate in quality improvement activities to support appropriate clinical outcomes.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays or coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Eligible employees may participate in a defined contribution 403(b) Retirement Savings Plan, with university contributions starting at 7% alongside employee contributions.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program, financial resources, and access to dietitians.
• Four weeks of caregiver leave to bond with a new child and family care resources.
• Tuition coverage for employees and their families, including dependent undergraduate tuition up to 100% at WashU and 40% elsewhere after seven years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED