Medical Assistant at Primary Care Plus - Monroe
About The Position
The Medical Assistant is an active participant on the primary care patient-centered medical home team, collaborating with a multidisciplinary team that may include a Physician, Nurse Practitioner, RN Care Manager, Social Worker, MA Lead, and Clinic Manager. The team assesses, plans, implements, coordinates, monitors, and evaluates services to meet patients’ health needs and promote quality, cost-effective outcomes. This role provides quality nursing care and direct patient care, and assists Physicians and Nurse Practitioners in the clinical setting. The Medical Assistant collaborates with primary care providers and other care-team members to provide routine care, patient education, and self-management support. The position also complies with regulatory and quality-improvement activities, including HIPAA and OSHA requirements.
Requirements
- Current CPR/AED certification or ability to obtain it within 30 days.
- At least 1 year of clinic experience or related experience in a medical setting as a medical assistant.
- Intermediate computer experience with Word, Excel, and Outlook.
- Knowledge of OSHA and HIPAA compliance.
- Excellent communication, time-management, multitasking, prioritization, computer/EMR, and critical-thinking skills; professionalism; flexibility; compassion; dependability; a strong work ethic; ability to work well with diverse groups; and willingness to take direction.
Nice To Haves
- Current Medical Assistant certification.
- EMR training.
Responsibilities
- Address patients’ medical, psychosocial, behavioral, cultural, and spiritual needs.
- Involve patients and caregivers, as appropriate, in decision-making.
- Facilitate communication and coordination among care-team members.
- Assess patients before examinations by a Physician or Nurse Practitioner; answer appropriate questions about care and treatment; provide patient education and self-management support; implement physician orders, including injections, prescription refills, diagnostic tests, and referrals; and assist providers with procedures.
- Escort patients to exam rooms.
- Participate in team huddles and prepare the electronic medical record (EMR) for clinic visits.
- Triage phone calls to the appropriate department, enter calls into the EMR as Telephone Encounters, communicate with patients after calls have been addressed, and document those communications.
- Maintain cleanliness of patient-care areas and exam rooms.
- Keep exam rooms stocked.
- Clean and disinfect instruments according to policy.
- Perform clinic tasks as directed by the Clinic Manager.
- Assist the Clinic Manager with ordering and receiving medical supplies and medications.
- Work with the Clinic Manager and Quality Manager to create and implement clinic processes.
- Complete required live and online education courses and apply the learning in daily clinic practice.
- Maintain competency in clinical skills.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
