About The Position

Medical Assistants support providers in ECMPF medical office settings. They handle a wide range of administrative and clinical duties and are vital partners in providing quality patient care and increasing medical office productivity. The role requires acute attention to detail, accuracy, professional etiquette, superior customer service, and clinical skills. Medical Assistants work in a fast-paced, confidential medical environment, maintain working relationships with patients and employees, and may need to float to other offices or perform other duties as requested by management.

Requirements

  • High school diploma or equivalent.
  • Must meet one of these qualifications: completion of a Medical Assistant program; Medical Assistant certification or registration; at least five years of Medical Assistant experience in lieu of registration or program attendance; or at least five years of Nurse Assistant experience, or Certified Nurse Assistant status with at least one year of experience.
  • Comfort working in a fast-paced, confidential medical environment.
  • Team-oriented approach and excellent written and verbal communication skills.
  • Knowledge of common safety hazards and precautions needed to establish and maintain a safe work environment.
  • Physical ability and mobility to work in an office setting; stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull light to moderate amounts of weight; and operate office equipment requiring repetitive hand movement and fine coordination.
  • Ability to maintain working relationships and interact with patients and employees daily.
  • Reliable transportation and ability to float to other offices when needed.
  • Strong computer and keyboarding skills.
  • Ability to maintain confidentiality and adhere to HIPAA requirements.

Nice To Haves

  • Previous experience working in a medical facility is preferred.

Responsibilities

  • Greet patients and prepare them for physician examinations according to established office protocol.
  • Keep patient chart information current and document sample medications dispensed in the medical record.
  • Oversee the vaccine program in accordance with State guidelines.
  • Check and restock rooms with necessary supplies and prepare examination rooms for the day.
  • Maintain an inventory of medical supplies and report reorder needs to the Office Coordinator or Practice Manager.
  • Report malfunctioning medical equipment to the Office Coordinator or Practice Manager.
  • Clean and sterilize equipment and prepare surgical trays as directed by the physician.
  • Assist physicians or practitioners with office surgical procedures.
  • Perform EKGs and spirometry as ordered.
  • Report laboratory results to patients and follow physician instructions regarding follow-up or medication changes, including scheduling appointments when necessary.
  • Respond to pharmacy requests for prescription refills according to office protocol.
  • Prepare specimens and paperwork for reference laboratory testing as directed by a physician or midlevel provider.
  • Instruct patients on proper collection of sterile urine specimens.
  • Check medications, including samples, monthly and dispose of expired medications appropriately.
  • Obtain precertifications for tests, procedures, treatments, medications, and hospitalizations as needed.
  • Schedule and arrange referrals and outside testing as directed by a physician.
  • Maintain a neat and organized work area and appropriate documentation of compliance with CLIA regulations.
  • Participate in Patient Centered Medical Home Care Team collaborations as a member of Primary Care staff.
  • Maintain confidentiality and adhere to HIPAA requirements.
  • Float to other offices and perform other duties as requested by management when required.

Benefits

  • Competitive benefits program designed to support work/life balance.
  • Career development and growth opportunities.
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