Medical Assistant (MFM Office)

Pediatrix•Houston, TX

14h

About The Position

The Medical Assistant supports physicians and clinical staff in providing specialized patient care through clinical and administrative duties tailored to the practice. The role requires technical proficiency, attention to detail, and a commitment to compassionate, patient-centered care. Primary responsibilities may vary based on state regulations. The Medical Assistant prepares patients for visits, assists with patient flow, supports physicians and advanced practice providers during exams and procedures, and performs applicable clinical tasks as permitted by state regulations. The role also provides patient communication and administrative support, maintains exam rooms and medical records, and helps coordinate tests, treatments, and follow-up care.

Requirements

Diploma from an accredited Medical Assistant program.
Ability to follow universal precautions, OSHA standards, and HIPAA regulations.
Strong verbal and written communication skills.
Superior customer service skills.
High level of professionalism.
Ability to maintain patient confidentiality.

Nice To Haves

Certification as a Medical Assistant, preferred or as required by state.
CPR/BLS certification preferred.
At least 1 year of experience in an office-based setting preferred.

Responsibilities

Greet and escort patients to exam rooms; obtain and document medical history, current medications, allergies, and chief complaints.
Assist with patient flow to support timely visits.
Provide excellent customer service and communicate with patients, families, and other care providers while maintaining a safe patient-care environment.
Assist physicians and advanced practice providers in preparing for and conducting medical exams and office procedures under their direct guidance and supervision.
Perform applicable medical procedures, collect and prepare laboratory specimens, administer injections and immunizations, and perform venipuncture as allowed by state regulations.
Communicate information and instructions to patients as directed by physicians, advanced practice providers, or nursing staff, and ensure patients understand the information.
Assist with scheduling tests, treatments, and follow-up appointments, and communicate test results to patients.
Keep exam rooms clean and adequately stocked, maintain instruments, and prepare sterilization as required.
Respond to calls and requests for referrals and appointments; triage and process messages and requests from patients, clinic staff, referring physicians, and pharmacies.
Maintain patient files, records, and other information.
Perform other duties as assigned.