Medical Assistant, Brodheadsville Primary Care

St. Luke's University Health Network•Brodheadsville, PA

About The Position

The Medical Assistant, Practice Operations assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team, consistently demonstrating and promoting the organization’s values. The role supports patient visits through pre-visit planning, preparation for examination, coordination with providers and the Care Team, clinical support services, and administrative tasks. The Medical Assistant also contributes to department activities and quality improvement initiatives.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
Complete an applicable 30/60/90-day onboarding checklist to confirm mastery of skills relevant to the service line.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence, and confer with providers to determine needed services.
Complete pre-charting of value-based items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; obtain height, weight, vital signs, reason for visit, and smoking status; update medications, allergies, and personal, family, and social history; and assist with demographic information.
Provide other directed patient care services, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within State guidelines.
Communicate and coordinate with providers or the Care Team about hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient or family education on chronic conditions, laboratory or other testing, and specialist visits.
Participate in department activities and meetings, help resolve identified problems, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical supply inventory; order supplies such as vaccines and medications; dispose of expired sample medication; and stock rooms to established par levels.
Perform administrative tasks as needed, such as check-in and check-out functions and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality improvement initiatives.
Perform other related duties as assigned.