Medical Assistant, Brodheadsville Primary Care

St. Luke’s University Health Network•Brodheadsville, PA

About The Position

The Medical Assistant, Practice Operations, assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team. The role consistently demonstrates and promotes the organization’s values and contributes to its mission of caring for patients, educating healthcare providers, and improving access to care in the communities it serves.

Requirements

  • High school degree or equivalent.
  • One year of clinical experience or graduation from a Medical Assistant program.
  • Current BLS/CPR certification through the American Red Cross or American Heart Association, or obtain it within 60 days of hire.

Nice To Haves

  • Two years of experience in a similar healthcare setting.
  • Customer service experience.

Responsibilities

  • Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence, and determine needed services in consultation with the provider.
  • Complete pre-charting of value-based items up to five days before patient appointments.
  • Send messages to the Care Team when warranted.
  • Prepare patients for examinations and escort them to exam rooms.
  • Record height, weight, and vital signs; update medication lists, allergies, and personal, family, and social histories; ask about smoking status; and obtain the reason for the visit.
  • Assist in capturing demographic information.
  • Keep exam rooms clean and maintain clinical supplies.
  • Clean and autoclave contaminated instruments.
  • Administer injections or immunizations within State guidelines.
  • Coordinate and communicate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and family education on chronic conditions, labs and other testing, and specialist visits.
  • Participate in department activities and meetings, help resolve problems, and analyze current procedures.
  • Dispose of biohazardous and regular waste according to practice protocol.
  • Maintain vaccine temperature logs and medical-supply inventory; order supplies such as vaccines and medications, dispose of expired sample medications, and stock rooms to established par levels.
  • Perform administrative tasks as needed, including check-in and check-out and opening and closing office procedures.
  • Bring improvement suggestions to Practice Managers and Providers for consideration.
  • Participate in maintaining or improving quality-improvement initiatives.
  • Complete other related duties as assigned.
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