Medical Assistant - Congress - Family Medicine

El Rio Community Health Center•Tucson, AZ

133d•$18 - $24•Onsite

About The Position

The Medical Assistant serves as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the Medical Assistant scope of practice, at a clinic location assigned by management. The position operates with general supervision and review; problems involving departures from standard policies, interpretations, or procedures are reviewed with a supervisor. The role supports El Rio Health’s mission to provide comprehensive, quality healthcare that is affordable and accessible. The Medical Assistant completes patient intake and documentation, supports providers and clinical operations, carries out assigned procedures and orders within scope, and maintains patient safety, confidentiality, and regulatory compliance. Work may be assigned at any clinic location to support organizational operational needs.

Requirements

High school diploma or General Education Diploma (GED); an equivalent combination of education and experience may be considered if directly related to the job functions and responsibilities.
Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Current, valid Level I fingerprint clearance card in good standing, or application for one within seven working days after beginning employment. Arizona employees must submit a card or fingerprint receipt before their hire or transfer date; a Level One Non-IVP card must be received within 30 days after that date.
Reliable transportation may be required to accommodate organizational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
Ability to perform the essential functions of the job, with reasonable accommodations as applicable.
Compliance with pre-employment drug testing and applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing requirements.

Nice To Haves

One year of experience as a medical assistant in an ambulatory healthcare setting.
Bilingual English and Spanish, with the ability to speak, read, and write in both languages.

Responsibilities

Complete assigned clinical and non-clinical duties within reasonable time frames and established performance expectations.
Complete the Patient Intake Process before the patient sees a provider, documenting information, patient responses, and actions in the Electronic Health Record (EHR).
Perform or assist with procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating availability of outside medical records and laboratory and radiology results.
Complete provider orders and ensure patients understand discharge instructions.
Document completed orders and actions in the EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
Maintain proficiency and complete annual competency skills evaluations.
Maintain a clean, safe, and hygienic work environment, including work areas, workstations, and examination rooms, and follow hand-washing requirements.
Comply with Joint Commission Accreditation standards, HIPAA and corporate confidentiality requirements, organizational Code of Conduct, policies, procedures, standing orders, and Service Excellence requirements.
Address or promptly report safety issues and hazards, follow Health and Safety Policies and Procedures, and participate in safety programs, which may include assignment to an emergency response team.
Perform professionally across clinical and non-clinical duties and at clinic locations or assignments as directed to support operational needs.
Evaluate problems and prioritize needs, applying appropriate critical-thinking and problem-solving skills to resolve issues effectively and promptly.
Communicate proactively and positively with patients to promote compliance with appointments and treatments, and document communication efforts in the EHR according to Nursing Policies and Procedures.
Add labels, rotate, and stock medications, medical supplies, and equipment, maintaining appropriate inventories in compliance with Nursing Policies and Procedures.